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Don’t let SLAs set a low bar for expectations

SLAs (Service Level Agreements) can feel generous when you're negotiating a contract, but when you get into the thick of execution they can easily leave you wanting more. Processes enter a cycle of continual improvement and begin to flow more smoothly, allowing room for optimization of the platform and delivery

Post-Merger Information Technology Rationalization

Post-Merger Information Technology Rationalization is an important, but invasive and complex task. Rationalization describes the process of determining which applications to keep and which to discard when companies want to make their IT departments more efficient and streamlined. Most companies find that they experience technology bloat over time. Some users

Bimodal IT in Large Enterprises: Opportunities, Risks and Rewards

Can Elephants Dance? Bimodal IT in Large Enterprises seems like a challenge of similar proportion. Bimodal IT offers a strategy that makes an awful lot of sense in theory. Right now, the questions thrown back and forth are largely supposition with, of course, a great deal of weighed experience in

Application Portfolio Rationalization – A playbook for the CIOs

Application Portfolio Rationalization is not just a buzz word, and it is not just for mega corporations – it is a business imperative that needs to be tackled head-on by more small and medium sized businesses as well as the very large. application portfolio rationalization can improve your bottom line