Product Description

CRM Software Vendor Scan is a list of software vendors and mini-profiles to help a firm in the CRM system selection process. If your enterprise is embarking on a CRM (Customer Relationship Management) Transformation, choosing the right vendor is a critical decision. The selection process is multi-dimensional, and the decision has an impact that cascades across the enterprise. The CRM Software Vendor Scan will help you as a first step in your vendor search and selection process.

CRM Software Vendor Scan

CRM Software Vendor Scan

What do I get?

  • CRM Software Vendor Scan is a PowerPoint presentation of 20 pages
  • An overview and brief profiles of Top Twenty vendors
  • Each mini profile consists of a short introduction, key features and representative clients (where available.) Consider these quick overviews, not in-depth profiles.

What do I not get?

  • CRM Software Vendor Scan is NOT a vendor comparison.
  • It is not a rating or ranking and does not include a detailed review of functionality.


  • As the CRM Software Vendor Scan is a digital product, there are absolutely NO Returns.
  • Depending on your industry, the type of solution you are implementing and the feature/function needs, some or all of the content may not be relevant to you. In particular, this deliverable covers large platform vendors. If you are looking for a point solution, this is probably not the right deliverable.
  • If you are a consultant or a consulting company, there is a different pricing, license, and terms.
  • Sold on an as-is basis and with no warranties
  • This sale does not include implementation help or support. If you need professional services assistance, please contact us.
  • Please review our standard terms of service

Why buy this deliverable from you?

You will get an objective and independent profile of vendors which can be a starting point of your CRM software vendor search and selection process. Consider this more of a landscape view, not in-depth profiles.

While planning for a major systems transformation, the vendor selection is a crucial choice and a critical success factor. The Top Twenty CRM platform mini profiles is a first step in gaining a broad perspective of the vendor landscape and understand the breadth and depth of features offered by different players.

Do Vendors have any influence on your content?

Absolutely NOT. maintains editorial integrity and will not be controlled by software companies. We want to retain our independence and objectivity as a trusted advisor and hence please be assured; we will be transparent and disclose any conflict of interest.

Why should I pay?

Of course, you don’t need to pay for content and look for other sources. One it takes time. Secondly, if free, really, FREE? The cost is less than a pizza lunch for the CRM Transformation Team.
With, there is an assurance of independence and objectivity. Plus, this is part of a slew of other artifacts/deliverables/templates to assist you in the transformation.