Product Description

Customer Management Software Vendors Scan is a handy reference for new and next generation software tools in the client management space. If your enterprise is embarking on a Customer Management 2.0 (Support, Service, Help Desk and Case Management) Systems Transformation, choosing the right vendor is a critical decision. The Customer Management Software Vendors Scan is the first step in your vendor search and selection process.

Customer Management Software Vendors Scan

Customer Management Software Vendors Scan

What do I get?

  • Customer Management Software Vendors Scan is a power point presentation featuring mini-profiles of vendors
  • Each vendor mini-profile comprises of a brief overview with contact info, a list of features and a list of representative customers (where available).

What does it not include?

  • Customer Management Software Vendors Scan is NOT a product/platform comparison.
  • It is not a rating or ranking and does not include a detailed review of functionality. You can find other venues for ratings and reviews.


  • As the Customer Management Software Vendors Scan is a digital product, there are absolutely NO Returns.
  • Depending on your industry, the type of solution you are implementing and the feature/function needs, some or all of the content may not be relevant to you.
  • If you are a consultant or a consulting company, there is a different pricing, license, and terms.
  • Sold on an as-is basis and no warranties
  • This sale does not include implementation help or support. If you need professional services assistance, please contact us.
  • Please review our standard terms of service.,

Why buy Customer Management Software Vendors Scan?

You will get an objective and independent mini-profiles of Customer Management 2.0 vendors which can be a starting point of your software vendor search and selection process. Consider this more of a landscape view, not in-depth profiles.

How is Customer Management Software Vendors Scan useful to us?

While planning for a major systems transformation, the selection of suppliers is a crucial choice and a critical success factor. The customer management software vendor profiles is a first step in gaining a broad perspective of the landscape of suppliers and understand the breadth and depth of features offered by different players.

Do Vendors have any influence on your content?

Absolutely NOT. maintains editorial integrity and will not be controlled by software companies. We want to retain our independence and objectivity as a trusted advisor and hence please be assured; we will be transparent and disclose any conflict of interest.

Why should I pay?

Of course, you don’t need to pay for content and look for other sources. First, it takes time. Second, is free truly FREE? The cost is less than a pizza lunch for the Transformation Team.
With, there is assurance of independence and objectivity. Plus, this is a small part of a slew of other artifacts/deliverables/templates to assist you in the transformation.