Human oversight & escalation RFP Questions
94 human oversight & escalation questions for a software RFP, with scoring guidance, red flags and a weighted scorecard in Excel.
About This Question Bank
Questions on keeping a person in the loop: approval steps for automated decisions, escalation, manual override, and an audit trail that shows what the AI did and why.
94 questions to put to a software vendor, each with the reason to ask it, what a good answer looks like, the red flags and the follow-ups. Delivered as an Excel workbook that scores the answers for you.
Inside the Workbook
- 28 RFI questions for the long list
- 34 RFP questions for the shortlist
- 32 deep-dive questions for the finalists
- An evaluator guide on every question: why it matters, good-answer signals, red flags and follow-ups
- A weighted scorecard that totals each depth and each section from your 0–5 scores
- An RFP cover template in Word, to send with the questions
Sections
- Human-in-the-loop mechanisms & granularity (28)
- Escalation, review & approval workflows (19)
- Manual override & decision reversal (19)
- Audit trail of automated & human decisions (28)
How the Questions Were Checked
A language model drafted the questions and a second model critiqued them. They were then audited in three passes for wrong citations, outdated standards, invented thresholds and unsupported claims. The audit made 94 changes, and the workbook lists every one with the old and new text.
Built For
IT, security and procurement teams running a software selection, and consultancies running one for a client. The Consultancy License covers use with any number of clients.
What's Included
Enterprise License
Consultancy License
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Read 8 questions from this module free, with an example of what the audit changed: free sample.