By: Ciopages Staff Writer
Updated on: Nov 02, 2021
The CRM digital transformation is one of the key developments of the last decade and is continuing with new frontiers like Artificial Intelligence, Machine Learning, and IOT (Internet of Things) influencing the direction of CRM platforms and technologies. The impact of transformative digital technologies on CRM space is palpable.
CRM Digital Transformation is being driven by the following digital technologies and concepts
These are but some of the digital influences on CRM, and how digital technologies are transforming the CRM space. As technologies advance, shift and become more mainstream, there is no telling how the CRM digital transformation will look like, and how far it will go.
Please share with us your ideas on what technologies are fostering and driving the digital transformation of CRM?
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