Best Practices for Establishing Performance Metrics for IT Projects

A focused set of 10 actionable best practices for Establishing Performance Metrics for IT Projects — the practices that separate a project that hits every milestone on the Gantt chart from one that actually moves the business metric it was funded to move. Built for leaders tired of tracking velocity instead of value.

What's Inside

• 10 Best Practices — covering the difference between output metrics like velocity and outcome metrics tied to business value, and revisiting metrics as project scope shifts
• Introduction — why on-time-and-on-budget is a delivery metric, not a success metric
• PowerPoint Format — Clean slides ready for team presentations, workshops, or leadership briefings

How Teams Use It

• PMO and IT leaders use it to define success criteria before a project starts, not retrofit them at the steering committee review
• Use as a checklist to audit whether current project metrics actually track business value
• Incorporate into training materials, onboarding decks, or strategy presentations