Human Resources Capabilities Model

A comprehensive, industry-agnostic capability map for the Human Resources function, covering 450+ business capabilities organized across 2 hierarchical levels. Use it to evaluate functional maturity, plan capability investments, and align technology to business needs.

Why a capability model, not a prompt

HR spans hire-to-retire across disciplines that rarely get decomposed consistently — talent acquisition, compensation, learning, workforce planning, employee relations — and a generic AI answer tends to default to a shallow "functions of HR" list (recruiting, onboarding, payroll) rather than a genuine capability hierarchy. Capabilities like "Workforce Planning" or "Total Rewards Design" also outlast whatever HRIS or talent platform happens to deliver them today — the platform changes every few years, the underlying capability doesn't.

What's Inside

• Capability Map — 450+ capabilities across 2 hierarchical levels, in PowerPoint, Word, and Excel
• Capability Definitions — Clear descriptions at the most granular level for consistent interpretation
• Capability KPIs — Measurable indicators at Level 2 to assess maturity and performance

How Teams Use It

• Baseline current-state maturity and pinpoint capability gaps before an HR transformation or HRIS replatforming
• Scope HR technology RFPs against actual capabilities instead of a vendor's module list
• Give HR and IT leaders a shared vocabulary that survives the next platform migration
• Prioritize automation and process investment by capability, not by department politics

Who It's For

Enterprise architects, business architects, HR leaders, transformation teams, and technology strategists evaluating or replatforming HR systems.