Life Insurance Value Streams

The Life Insurance Value Streams deck maps 35 end-to-end flows spanning product development, distribution, new business, policy administration, and claims — delivered as a fully editable PowerPoint deck. Every flow is broken into stages, with the activities, inputs, and outputs documented at each stage, from application through payout, lapse, or reinstatement.

Why the Sequence Isn't Obvious From Outside

New business underwriting in life insurance isn't a single review step — it's a sequence that routes through external parties a generic tool has no visibility into: an attending physician statement pulled from the applicant's doctor, a paramedical exam, and an MIB check for prior application history, all feeding into a risk classification decision that branches into standard, rated, postponed, or declined outcomes, each sending the case down a different path. Claims follow a fork that's specific to life insurance: a death within the contestability period, typically the first two policy years, routes into an investigation flow to check for material misrepresentation, while a death outside that window goes straight to beneficiary verification and payout. In-force policy administration carries flows with no analog in other insurance lines — loans and withdrawals against accumulated cash value, lapse and reinstatement, 1035 exchanges — and getting their stage boundaries right means understanding how cash value actually behaves, not just that a policy has one. Suitability review adds another gate specific to certain products, sitting inside new business rather than tacked on as a compliance checkbox at the end.

Inside the Deck

• 35 flows spanning product development and actuarial pricing, distribution and agent onboarding, new business and underwriting (attending physician statements, MIB checks, paramedical exams, risk classification), policy administration (billing, endorsements, loans, lapse/reinstatement), claims (beneficiary verification, contestability investigation, payout), and reinsurance.
• Every flow staged, with the activities, inputs, and outputs documented for each stage.
• Delivered as native, fully editable PowerPoint shapes, ready to relabel, reroute, or extend for a specific product line or distribution channel.

How It's Put to Work

• Give underwriting, new business, and claims a shared map of where a case actually branches — standard issue, rated, postponed, or investigation — instead of one flattened "apply to claim" timeline.
• Baseline current-state flows before a policy administration system migration or underwriting automation initiative.
• Onboard new underwriters, claims examiners, or product managers to how the full policy lifecycle connects.
• Use as a reference structure for target operating model or process improvement work spanning new business, in-force administration, and claims.

Who Buys This

Built for life insurance operations, underwriting, and claims leaders, product and actuarial teams, and consultants who need a credible starting map of life insurance value streams without reverse-engineering one from a policy administration system's screens.