Payments Industry Capabilities Model

A detailed, multi-level capability map for the Payments sector, covering 300+ business capabilities organized across three hierarchical levels. Use it as the foundation for technology planning, transformation roadmaps, and strategic alignment.

What's Inside

• Capability Map — 300+ capabilities across Level 1 (strategic), Level 2 (tactical), and Level 3 (operational), in PowerPoint, Word, and Excel
• Capability Definitions — Clear descriptions at the most granular level for consistent interpretation
• Capability KPIs — Measurable indicators at Level 2 to assess maturity and performance

How Teams Use It

• Map technology investments to specific business capabilities for smarter resource allocation
• Identify capability gaps and redundancies during transformation planning
• Create a shared language between business stakeholders and technology teams
• Support application rationalization, vendor evaluation, and M&A integration

Who It's For

Enterprise architects, business architects, strategy teams, transformation leads, and technology leaders in the Payments sector.