Technology Value Streams: AI-Ready Edition

The Technology Value Streams: AI-Ready Edition is for CIOs, architects and transformation leads who need to see how technology work runs from trigger to value, and where AI belongs in it. It covers 12 value streams in 60 stages. Each stage is shown as it runs today and as it could run with AI, with the target AI mode, the agents involved and the human checkpoint that stays with a person. It is the value-stream part of Business Architecture for Technology: AI Transformation Blueprint, sold on its own.

What's Inside

The same 12 value streams come in three files: a deck to present, a workbook to work in and a guide to read. The workbook holds every field; the deck shows each stage as it runs today and AI-native, with its AI mode and human checkpoint.

• 12 technology value streams and their 60 stages, each with its steps, stakeholders, entry and exit criteria, and the capabilities that enable it
• For every stage: today's pain points, the AI-native future state, the agents involved, the target AI mode, the human checkpoint and KPIs
• 14 standard technology value streams with their steps, as a reference process view
• The Value Streams deck (PowerPoint): every value stream as a flow, then stage by stage
• The workbook (Excel): the value streams and every stage, in sheets you can filter and extend
• The guide (Word): the scales used at each stage (AI mode, human oversight, risk tier and work pattern), every value stream in prose, and the license
• Free corrections, and new versions free for 180 days

Every file names your organization and carries your license ID.

The 12 Value Streams

Each value stream runs from a trigger to the value it delivers. The list gives that value and the number of stages.

• Business Strategy to Technology Roadmap (5 stages): A technology roadmap that each business area can trace to its own goals, with the architecture choices, skills and first-year budget it needs agreed before work starts, and progress reported against it.
• Demand to Funded Investment (5 stages): Every request gets a clear answer and a reason: met by an existing solution or a standard request, declined with a reason, or turned into a funded, staffed investment with benefits that someone owns.
• Requirement to Released Solution (5 stages): A change that does what its users asked for, designed within the architecture, tested on evidence, released through an authorized change and handed to a support team that can run it.
• Change Request to Implemented Change (5 stages): Every change to production is recorded, assessed, authorized by someone other than its proposer, made from versioned definitions, verified and reviewed, and safe repeated changes become standard changes.
• Incident to Restored Service (5 stages): Service restored quickly and confirmed with its users, with users told what is happening while it is down, and the cause recorded so that it can be removed.
• Problem to Permanent Fix (5 stages): The underlying cause found on evidence, without blame, removed through a change or the vendor, and confirmed gone, with wider improvements prioritized and tracked.
• Service Request to Fulfilled Request (5 stages): Employees find what they need, ask once and receive it by the standard procedure, with approvals only where the request type requires them and records kept up to date.
• New Employee to Equipped Workplace (5 stages): A new employee works from the first day with the devices, software and services their role needs, gets the right changes when their role changes, and leaves with devices recovered, work data removed and licenses reclaimed.
• Hosting Decision to Optimized Workload (5 stages): Each workload runs where it performs at a justified cost, migrated with a tested way back, operated and backed up from the first day, and kept right-sized, with the old hosting retired and an exit plan for the new.
• Sourcing Need to Performing Vendor (5 stages): The right sourcing choice for each service, a vendor chosen on evidence with its risk understood, a contract with clear service levels and an exit plan, and performance managed so renewal is decided in time.
• Asset Need to Retired Asset (5 stages): The organization knows what hardware and software it owns, where it is and what it pays for, buys only what it needs, keeps assets supported, and retires them with data destroyed and records closed.
• Disruption to Recovered Operations (5 stages): Critical services recovered in the order the business needs them, from plans that were tested and fixed beforehand, with leadership informed throughout and the lessons built into the next plan.

Who Uses It

Process owners and the teams who redesign technology work, transformation leads who need a future-state process view to plan from, and business architects who map value streams to capabilities.

How It Fits With the Other Products

Each stage names the capabilities that enable it; they are defined in the Technology Capability Model: AI-Ready Edition. The agents each stage involves are specified in Business Architecture for Technology: AI Transformation Blueprint, which also holds the business data model, use cases, controls, an operating model and a roadmap. The Technology Business Data Model is sold on its own too.

Target AI modes describe a typical large enterprise and are a starting point for your own.