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Kore.ai

About Kore.ai

Kore.ai resolves customer cases across channels and systems. It completes employee requests without handoffs or delays. It runs multi-day, multi-system processes with an audit trail.

Products

  • Autoloop™: Optimization engine that improves agents against defined goals from build through production.
  • StateTrace™: Captures the full execution path across handoffs, state, tool calls, and context.

Used for

  • Resolving customer cases across channels and systems
  • Completing employee requests without handoffs
  • Running multi-day, multi-system processes to completion
  • Automating routine employee inquiries
  • Defining agent behavior, tools, guardrails, orchestration, and handoff logic

Who it is for

  • IT service desk operations

From Kore.ai's own website, read 2026-10-23. How we build listings.

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Quick Facts

kore.ai
CategoryAI & ML Platforms
SubcategoryEnterprise AI Applications

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