Directory AI & ML PlatformsConversational & Voice AIVerint

Verint

Verint provides contact centers with AI agents and agent assist tools that automate, assist, and resolve customer interactions across channels.

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About Verint

Verint provides AI agents and agent assist capabilities within its Contact Center AI Platform to automate, assist, and resolve customer interactions across channels. The platform is powered by Verint Da Vinci AI, which offers an open approach to AI that works with multiple LLMs chosen by the customer. It is used by contact centers, with bots such as Quality Bot and Wrap Up Bot embedded directly into existing workflows.

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Quick Facts

www.verint.com

CategoryAI & ML Platforms

SubcategoryConversational & Voice AI

FoundedNot on file

HeadquartersNot on file

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