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DirectoryAI & ML PlatformsEnterprise AI ApplicationsZendesk AI

Zendesk AI

About Zendesk AI

Zendesk AI is intelligence that powers the Resolution Platform and learns from interactions to improve resolution quality.

Key Capabilities

  • ✓Automate 80%+ of customer and employee interactions
  • ✓Proactive AI copilot for agent productivity
  • ✓Multi-channel AI-powered conversation resolution
  • ✓Workflow streamlining and operational efficiency
  • ✓Contextual insights from integrated knowledge bases

Integrations

Zendesk PlatformMessaging and Live ChatHelp Center

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Quick Facts

www.zendesk.com/ai
CategoryAI & ML Platforms
SubcategoryEnterprise AI Applications
PricingSubscription
DeploymentSaaS
Target SizeEnterprise