Accelerators
BPM Software Business Requirements
107 testable requirements for choosing business process management software, with a vendor response form, demo script and weighted scorecard in Excel.
What this requirements workbook is for
A requirements workbook lists what a product in this category must do, written so a vendor can answer each line and you can check the answer.
Teams use it to build the requirements section of an RFP, to run scripted demos, and to score vendors side by side on the same terms.
It pairs with the buyer guides Process Mining & Process Intelligence and Low-Code / No-Code Application Platforms.
About This Product
Business process management software models, runs and measures processes that pass work between people and systems, from approvals to multi-step case work. Operations, process excellence and IT teams buy it to automate and track work that spans departments and applications.
107 requirements for choosing business process management software, each written so a vendor can answer it and you can check the answer. Delivered as an Excel workbook.
Inside the Workbook
- 77 functional requirements in 11 areas, each with how to verify it
- 30 non-functional requirements written for this category
- Suggested priorities (43 Must) that you change, with weights that follow
- A vendor response form with six response types, from Standard to Not supported
- 7 scripted demo scenarios, each mapped to the requirements it tests
- A weighted scorecard for up to five vendors, by area, with Must gaps counted
Functional Areas
- Process modeling (10)
- Decisions and business rules (5)
- Forms and user interfaces (7)
- Human tasks and work queues (9)
- Process execution (9)
- Integration (7)
- Documents and case data (5)
- Automation and AI assistance (6)
- Monitoring and analytics (7)
- Versioning, deployment and governance (7)
- Users and administration (5)
Deeper Vendor Due Diligence
Security, privacy, contract and exit questions are in the RFP question bank: Integration & interoperability, Security, Deployment & hosting, Business continuity & disaster recovery, Migration & exit, Human oversight & escalation.
Built For
IT, business and procurement teams writing requirements before a software selection, and consultancies running one for a client. The Consultancy License covers use with any number of clients.