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CRM in the Cloud

CRM in the Cloud

By: Ciopages Staff Writer

Updated on: Nov 02, 2021

CRM in the cloud is no longer a fad, it is the way things shall be. CRM was one of the first waves of SAAS/Cloud offerings to change the software landscape. Having CRM is a must for companies, in order to track their customers and learn what types of services or products will be the best choices for the future. In the past, paper files and notes were part of that job, and then that evolved into CRM products that were stored on a company’s computers and servers.

Is CRM in the cloud easier?

Ease of use is a big part of the value of CRM in the cloud. Previous CRM applications did not pay attention to ease of use and user experience. Their focus was on extreme configuration and customization. These monolithic applications were replete with a poor user experience for the employee using CRM, at times interacting with the customer and solving their issues difficult. By choosing to use CRM in the cloud, where these new generations of software systems focused on design aesthetic, ease of use and overall smooth workflows, companies not only solved the issues of the past but were leapfrogging the client-server systems of the past.

How can companies leverage cloud-based CRM?

By choosing to use CRM in the cloud, where these new generations of software systems focused on design aesthetic, ease of use and overall smooth workflows, companies not only solved the issues of the past, but were leapfrogging the client-server systems of the past.

The implementation time needed for CRM in the cloud is one of the most important ways this technology can be leveraged. By using the cloud, employees can have anytime, anywhere access, so they can find information and keep in touch with customers no matter the hour. That works well for businesses that operate around the clock, and for those that have customers in far-away locations where the time difference is significant. Using CRM in the cloud is also hassle free when it comes to installation because there are no software setup or installation issues.

What are the advantages and potential adverse consequences?

Using CRM in the cloud is not necessarily a panacea that will fix all that ails CRM processes and outcomes in large and complex companies. But using CRM this way does offer significant advantages such as being affordable and easy to use. The level of security is also high, so in many cases the data that companies collect and use is protected better in the cloud than it would be if the company stored it on their own systems. Cloud-based CRM is flexible and reliable, both of which are important to companies.

Licensing Options:

We keep the licensing options – clean and straightforward.

Individual License: Where we offer an individual license, you can use the deliverable for personal use. You pay only once for using the deliverable forever. You are entitled any new updates within 12 months.

Enterprise License: If you are representing a company, irrespective of size, and intend to use the deliverables as a part of your enterprise transformation, the enterprise license is applicable in your situation. You pay only once for using the deliverable forever. You are entitled any new updates within 12 months.

Consultancy License: A consulting or professional services or IT services company that intends to use the deliverables for their client work need to pay the consultancy license fee. You pay only once for using the deliverable forever. You are entitled any new updates within 12 months.

Product FAQs:

Can I see a Sample Deliverable?

We are sorry, but we cannot send or show sample deliverables. There are two reasons: A) The deliverables are our intellectual property, and we cannot share the same. B) While you may be a genuine buyer, our experience in the past has not been great with too many browsers and not many buyers. We believe the depth of the information in the product description and the snippets we provide are sufficient to understand the scope and quality of our products.

When can I access my deliverables?

We process each transaction manually and hence, processing a deliverable may take anywhere from a few minutes to up to a day. The reason is to ensure appropriate licensing and also validating the deliverables.

Where can I access my deliverables?

Your best bet is to log in to the portal and download the products from the included links. The links do not expire.

Are there any restrictions on Downloads?

Yes. You can only download the products three times. We believe that is sufficient for any genuine usage situation. Of course, once you download, you can save electronic copies to your computer or a cloud drive.

Can I share or sell the deliverables with anyone?

You can share the deliverables within a company for proper use. You cannot share the deliverables outside your company. Selling or giving away free is prohibited, as well.

Can we talk to you on the phone?

Not generally. Compared to our professional services fee, the price of our products is a fraction of what we charge for custom work. Hence, our business model does not support pre-sales support.

Do you offer orientation or support to understand and use your deliverables?

Yes, for a separate fee. You can hire our consultants for remote help and in some cases for onsite assistance. Please Contact Us.