By: Ciopages Staff Writer
Updated on: Aug 13, 2022
Firstly, ask yourself do you need a CRM transformation consulting partner? Given the high stakes, massive investment, and lack of specific skills most enterprises supplement and complement their internal teams with a consulting or IT services partner in key initiatives such as a CRM transformation. Assuming you fit the mold of a typical mid-size or large firm, and the answer is yes, then the question is who do you select as your ally in your CRM transformation journey?
In our opinion, who is the right partner is the wrong question. The right question is “who is the right CRM transformation partner for our firm?”. The company culture, the unique CRM needs, the scope and range of deployment, the sales and service models, and the specific focus of the transformation will dictate who should be your ideal transformation partner.
For example, if you are global company with the need to rollout a CRM solution in over 25 countries, it may be best to choose a consulting and IT services partner with a global footprint. If you firm is keen on a complete redesign of the CRM operating model, and create a CRM Transformation business case and roadmap then the first step may be a consulting firm that specializes in CRM strategy and CRM operating models.
If your CRM transformation program team already knows what system to buy and all you need is implementation support, you might consider a firm that is has a professional services partnership with the selected vendor. For example, if your choice is Salesforce.com, then you might as well look to the officially certified Salesforce.com implementation partners.
If you are a midsized firm, a boutique that specializes in your industry or size may be your best bet. Picking someone who doesn’t understand the nuances of your industry and or the size may design solutions that are too burdensome and costly.
Another driver in making the right partner choice is the level of integrations necessary to make the CRM transformation successful.
While we are not sure about the accuracy and impartiality, there are some sources to find a list of top CRM consulting partners.
The range of options for choosing a CRM consultants or software solution implementation partners are many and at times is a challenge to pick the right partner. There are the traditional big four consultants (Deloitte, Ernst and Young, PWC et al). Then a range of global IT services and Systems integrators (Accenture, Capgemini et al). Also, in the mix are the Indian IT Services firms (Wipro, Tech Mahindra, Infosys et al). Last but not the least are boutiques – large and small – that have aligned with and specialize in a specific CRM software platform.
CIOPages.com team can assist you in evaluating and selecting the right consulting and IT services partner for your CRM transformation program. Please ping our advisory services team.
You may also cut down on the cost and time and get the customizable CIOPages.com CRM Transformation Toolkit.
Individual License: Where we offer an individual license, you can use the deliverable for personal use. You pay only once for using the deliverable forever. You are entitled any new updates within 12 months.
Enterprise License: If you are representing a company, irrespective of size, and intend to use the deliverables as a part of your enterprise transformation, the enterprise license is applicable in your situation. You pay only once for using the deliverable forever. You are entitled any new updates within 12 months.
Consultancy License: A consulting or professional services or IT services company that intends to use the deliverables for their client work need to pay the consultancy license fee. You pay only once for using the deliverable forever. You are entitled any new updates within 12 months.
We are sorry, but we cannot send or show sample deliverables. There are two reasons: A) The deliverables are our intellectual property, and we cannot share the same. B) While you may be a genuine buyer, our experience in the past has not been great with too many browsers and not many buyers. We believe the depth of the information in the product description and the snippets we provide are sufficient to understand the scope and quality of our products.
We process each transaction manually and hence, processing a deliverable may take anywhere from a few minutes to up to a day. The reason is to ensure appropriate licensing and also validating the deliverables.
Your best bet is to log in to the portal and download the products from the included links. The links do not expire.
Yes. You can only download the products three times. We believe that is sufficient for any genuine usage situation. Of course, once you download, you can save electronic copies to your computer or a cloud drive.
You can share the deliverables within a company for proper use. You cannot share the deliverables outside your company. Selling or giving away free is prohibited, as well.
Not generally. Compared to our professional services fee, the price of our products is a fraction of what we charge for custom work. Hence, our business model does not support pre-sales support.
Yes, for a separate fee. You can hire our consultants for remote help and in some cases for onsite assistance. Please Contact Us.