About Torq
Torq provides an AI SOC Platform for security operations. The platform uses AI Agents to analyze, correlate, and enrich security events. It includes Socrates, a natural language-driven Agentic AI that can remediate threats. The platform is built on a foundation called Hyperautomation. It covers triage, investigation, response, threat hunting, reporting, and case management functions. The platform connects to a security stack through pre-built integrations.
Products
- Auto Triage: An agentic AI engine that prioritizes threats and separates noise from actual risk.
- Case Management: Provides a single source of truth with evidence, timelines, and case summaries.
- Torq HyperAgents: A group of autonomous, customizable AI Agents that automate SecOps workflow tasks.
- Socrates: Coordinates specialized AI Agents and manages cases end-to-end through natural language.
- Hyperautomation: Uses integrations with a security stack to unify and automate workflows at scale.
Used for
- Deduplicating and filtering false positive security events
- Creating, assigning, and managing security cases
- Investigating cases by gathering evidence and timelines
- Responding to threats with autonomous or human-on-the-loop remediation
- Threat hunting using agentic runbooks that cross-reference historical cases
Who it is for
- Security Operations Center (SOC) professionals
- Managed Security Service Providers, MDRs, resellers, and partners
- Companies categorized by employee size segments of under or over 3500 employees
From Torq's own website, read 2026-10-24. How we build listings.
How to evaluate SIEM & SOAR
This is how the CIOPages Research Team evaluates this category. It is not an assessment of Torq. The category covers two kinds of product, so both frameworks are here. Most buyers need one of them.
Security Orchestration & Automation (SOAR)
25%Integration Coverage & Quality
Pre-built connectors for your actual SIEM, EDR/XDR, identity, ticketing, email, and cloud tools — not the raw marketplace count; bidirectional actions (not read-only), API depth for the tools with no pack, version-pinning, and how connectors behave when a vendor API changes underneath them
20%Playbook Authoring & Maintenance Burden
No/low-code visual builder vs. code-required, reusable sub-playbooks and modular components, version control and testing/staging, the real skill profile needed to build and (critically) maintain workflows, and how gracefully a broken playbook fails rather than silently dropping incidents
20%Agentic AI & Alert Triage
AI-assisted playbook generation from natural language, autonomous Tier-1 investigation and enrichment, alert correlation and case summarization, model grounding/guardrails, and — non-negotiable — a human-approval gate before any AI-driven containment or remediation runs against production
15%Case Management & Investigation
Case wall / war-room collaboration, auto-documentation of every action for audit and handoff, evidence and timeline capture, SLA tracking and metrics (MTTD/MTTR), and whether case management is native or bolted on from a separate ticketing tool
10%Platform Fit & Deployment Model
Embedded-in-SIEM/XDR vs. independent fabric, SaaS vs. self-hosted vs. air-gapped options, multi-tenancy and tenant isolation for MSSPs, scale under alert bursts, and exit cost / portability of your playbook IP if you switch platforms
10%Security, RBAC & Compliance
RBAC and SSO/SAML on the automation console itself, secrets/credential vaulting for the privileged actions playbooks take, immutable audit logging, and certifications (SOC 2 Type II, ISO 27001) — a SOAR holds keys to your whole stack, so its own blast radius matters
SIEM & Security Analytics
30%Detection & Analytics
MITRE ATT&CK coverage, behavioral analytics (UEBA), ML detection models, custom detection rules, threat intelligence integration
20%Investigation & Hunting
Search performance (sub-second on TB-scale data), visual investigation tools, threat hunting notebooks, AI-assisted investigation
20%Response & Orchestration
Built-in SOAR capabilities, playbook automation, bidirectional integration with EDR/firewall/IAM, case management
15%Data Management
Log source coverage (500+ integrations), parsing and normalization, data tiering (hot/warm/cold), compliance retention
15%Scalability & Cost
Ingestion pricing model, elastic scaling, multi-tenant support, data filtering/routing, cost per GB ingested
