VictorOps (Splunk)
FundedAutomated incident response to reduce downtime and team burnout
About VictorOps (Splunk)
Splunk On-Call, formerly VictorOps, is an incident management solution designed to streamline and automate the response process for IT and DevOps teams. It enables organizations to quickly identify the right personnel with the appropriate expertise to address incidents, thereby reducing mean time to acknowledge (MTTA) and mean time to resolve (MTTR). The platform supports on-call scheduling automation, escalation policies, and real-time notifications through native mobile apps, allowing teams to respond to incidents from anywhere.
Targeted at enterprise IT operations and DevOps teams, Splunk On-Call integrates incident context and historical data to improve resolution accuracy and efficiency. Its robust reporting capabilities provide insights into incident frequency, response times, and post-incident reviews, helping organizations reduce alert noise and prevent team burnout. By automating key processes such as escalations and war room activations, the solution enhances operational resilience and supports continuous service availability.
Key Capabilities
- ✓Automated on-call scheduling and escalation policies
- ✓Real-time, metadata-rich notifications on mobile devices
- ✓Incident context with historical insights and audit trails
- ✓Automated time-sensitive actions including war room activation
- ✓Robust reporting on incident frequency and resolution metrics
Integrations
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