Enterprise Transformation

Enterprise Transformation or Business Transformation or Technology Transformation, whatever you call it, change is the only constant for firms to survive and thrive. Every few years, companies must transform themselves for factors ranging from technology advances, volatile competitive dynamics, changing demographics, shifting social and cultural mores et al. One can bet that at successful companies, there is a constant reinvention going on.

Enterprise transformation is not just about technology implementation. Technology is one of the last things to consider unless it is a technology-led business transformation. Otherwise, it will be like putting the cart before the horse. Hence every enterprise transformation starts with business model, business process, business structure, or business operations transformation. Typically the causal factors for business transformation are the major tectonic shift happening in the economy or the industry at large. Examples of this type of transformation are the “Dotcom” transformation in the early 2000s, and most recently the “Digital” transformations. And every few years, there are also functional value chain level changes – typically HR transformation, CRM Transformation, Finance and Accounting Transformation, Supply Chain Transformation, Marketing Transformation, or the Business Intelligence Transformation. The functional level transformations are necessitated by changes in the specific area, whereas the whole enterprise transformation is a result of the entire business going thru a massive reshuffle.

Enterprise transformation programs are fraught with significant challenges and at times seemingly insurmountable hurdles. Transformation projects, by their very nature, are vast and complex, and hence prone to failure. Indeed, as per Standish group Chaos Reports, in 2015 only 29% percent of the projects are “Successful,” leaving 52% of projects as “Challenged” and 19% as “Failed.”

For successful transformation, it is imperative to start with the right level of vision/goals, develop a realistic strategy, and plan a phased implementation approach, with adequate attention to change management.

Consulting and professional services firms to software vendors of all stripes claim to be experts in “ABCD Enterprise transformation.” It is not easy to separate the wheat from the chafe. Many a time, companies have had to change vendor partners’ midcourse. Change in partners is a not an ideal situation, but it is better than failure as an outcome.

CIOPages.com offers a variety of insights, tools, templates related to enterprise business and technology transformations, including advisory services and rapid research. Please check out the various resources and contact us if you need help.

Human Resources Transformation

Talent scarcity, the increasingly intellectual and informational nature of the jobs – at least in the developed world, the rising expectations of the new generation population cohort (the millennials), the new era cloud-based SAAS solutions are some of the factors necessitating a reimagining of the role of HR, the reengineering of processes to be more people centric, and re-architecting of platforms to be user experience driven. Learn More…

Finance and Accounting

The finance and accounting functions no longer resemble the bean counting reputation of the yore. Today, finance and accounting transformations have become a strategic imperative for companies’ intent on using the function to feel the pulse of the business and leverage the (almost) real time financial and operational insights into inputs for strategic decision making and execution optimization. Learn More…

CRM Transformation

At the end acquiring, selling, servicing, and expanding relationships with customers is the reason for a business to exist. Hence, customer relationship management is perhaps the most important function in an enterprise. CRM Transformation involves two key stakeholders of a company – sales teams and customers – and hence any changes need to be planned well and executed flawlessly. Learn More…

Marketing Transformation

The nature of marketing has changed like no other since the advent of the world-wide web as an informational as well as a transactional platform. Now, with social media dominating the digital channels, both inbound and outbound marketing has transformed beyond recognition. In recent years, Marketing Tech is perhaps one of the most prolific areas in the enterprise software space. Learn More…

Business Intelligence

While gaining insights from operational data has always been a key consideration for executive decision making, the realm of business intelligence and data analytics have dramatically changed in recent years, mostly in part to the emergence of highly scalable data analysis platforms and techniques, and the advent of “big data”. Last but not the least, the visualization techniques and the synthesis of information from data to insight has undergone a change for the better. Learn More…

Supply Chain Transformation

Global sourcing, procurement networks, online auctions, third party logistics, robotic process automation, RFIDs, and the like have made supply chain into a vibrant, digitally enabled function that is at the nerve center of manufacturing and/or fulfillment operations. Learn More…