Slack AI Footnotes
What Slack's AI features do with your data, as Slack publishes it. Checked October 31, 2026.
Agent access
Official Slack MCP server at https://mcp.slack.com/mcp and the Real-time Search API, released February 17, 2026. source · checked October 31, 2026
Conversation summaries
Slack AI on Pro, Business+ and Enterprise+
| On by default? | Not published as of October 31, 2026 |
|---|---|
| How an admin turns it off | Admin > Workspace settings > Roles & permissions > Feature access > AI, then Edit next to the feature and choose Everyone or No one (Enterprise Grid and Enterprise+: Organization settings > Roles & permissions > Feature access > AI, with specific people and groups). source · checked October 31, 2026 |
| Trains on customer data? | Slack does not use Customer Data to train generative AI models unless the customer opts in. Org or Workspace Owners can ask Slack to exclude their Customer Data from training Slack's global (predictive) models. source, source 2 · checked October 31, 2026 |
| Retention | Summaries are ephemeral and not stored on devices or servers. source · checked October 31, 2026 |
| Where data is processed | Slack AI is hosted on AWS; customers may select a data region, though some Customer Data may be stored outside it. source · checked October 31, 2026 |
| Model providers | Microsoft Corporation (Microsoft Azure) and OpenAI, L.L.C. are listed as providers of generative AI services for Slack. source, source 2 · checked October 31, 2026 |
| Price | Included in all paid plans (Pro, Business+, Enterprise+). source · checked October 31, 2026 |
Huddle notes
Slack AI on Pro, Business+ and Enterprise+
| On by default? | Someone in the huddle has to turn AI notes on, unless members set a channel to start notes automatically. source · checked October 31, 2026 |
|---|---|
| How an admin turns it off | Feature access > AI controls who can use huddle notes and whether people can change the automatic huddle notes setting in channels. source · checked October 31, 2026 |
| Trains on customer data? | Slack does not use Customer Data to train the LLMs used in generative AI features, including summarization. Org or Workspace Owners can ask Slack to exclude their Customer Data from training Slack's global (predictive) models. source, source 2 · checked October 31, 2026 |
| Retention | Not published as of October 31, 2026 |
| Where data is processed | Not published as of October 31, 2026 |
| Model providers | Amazon Transcribe (AWS) produces huddle transcripts. source · checked October 31, 2026 |
| Price | Included in all paid plans. source · checked October 31, 2026 |
Search answers (AI search)
Slack AI on Business+ and Enterprise+
| On by default? | Not published as of October 31, 2026 |
|---|---|
| How an admin turns it off | Feature access > AI controls who can use search answers, whether people can share responses and whether files can be used to generate responses. source · checked October 31, 2026 |
| Trains on customer data? | Customer data is not used to train third-party LLMs. Org or Workspace Owners can ask Slack to exclude their Customer Data from training Slack's global (predictive) models. source, source 2 · checked October 31, 2026 |
| Retention | Search answers are ephemeral and not stored on devices or servers. source · checked October 31, 2026 |
| Where data is processed | Not published as of October 31, 2026 |
| Model providers | Third-party LLMs hosted in Slack's cloud infrastructure (e.g., AWS) or called through the provider's API; providers do not get access to Customer Data. source · checked October 31, 2026 |
| Price | Included in Business+, listed at 15 USD per user per month billed annually or 18 USD billed monthly, and in Enterprise+. source · checked October 31, 2026 |
Recaps
Slack AI on Business+ and Enterprise+
| On by default? | Each user chooses channels and turns recaps on. source · checked October 31, 2026 |
|---|---|
| How an admin turns it off | Not published as of October 31, 2026 |
| Trains on customer data? | Slack does not use Customer Data to train the LLMs used in generative AI features, including summarization. Org or Workspace Owners can ask Slack to exclude their Customer Data from training Slack's global (predictive) models. source, source 2 · checked October 31, 2026 |
| Retention | Recap data is stored for 90 days and deleted when the source messages are deleted. source · checked October 31, 2026 |
| Where data is processed | Not published as of October 31, 2026 |
| Model providers | Not published as of October 31, 2026 |
| Price | Included in Business+ and Enterprise+; Enterprise+ is listed at 45 USD per user per month billed annually. source · checked October 31, 2026 |
Slackbot (personal AI agent)
Slack Business+ and Enterprise+; limited preview on Free and Pro
| On by default? | Not published as of October 31, 2026 |
|---|---|
| How an admin turns it off | Feature access > AI controls who can use Slackbot and whether it can create and edit canvases, use files and search the web. source · checked October 31, 2026 |
| Trains on customer data? | Customer data is not used to train LLMs. Org or Workspace Owners can ask Slack to exclude their Customer Data from training Slack's global (predictive) models. source, source 2 · checked October 31, 2026 |
| Retention | Not published as of October 31, 2026 |
| Where data is processed | Not published as of October 31, 2026 |
| Model providers | SuSea, Inc. (You.com) provides web search results for Slackbot when the customer enables it. source · checked October 31, 2026 |
| Price | Included in Business+ and Enterprise+; Free and Pro get a limited trial. Business+ customers on invoice plans can buy Flex Credits through Salesforce for higher message limits. source, source 2 · checked October 31, 2026 |
Connections to outside MCP servers
Slackbot connects to outside MCP servers built into Slack apps from third-party developers or the customer's own developers; the Slackbot MCP client is generally available. Where app approval is on, admins approve each app and can allow or deny each of its MCP servers. On Enterprise Grid and Enterprise+, Org Owners and Admins set access per server, per tool type and per tool; this is not available on Pro, Business+ or Enterprise Select. source, source 2, source 3, source 4, source 5, source 6 · checked October 31, 2026
Compliance
- HIPAA: On an Enterprise-level plan with the Slack - HIPAA Enabled SKU and a signed BAA (GovGrid plans excluded). PHI is permitted in messages, files, huddles, and video and audio clips; Slack's HIPAA page does not name AI features. source, source 2, source 3, source 4 · checked October 31, 2026
- FedRAMP: Slack is FedRAMP Moderate authorized on Enterprise or Enterprise+ with the FedRAMP Support add-on and the Secure Configuration Guide; GovSlack is FedRAMP High authorized. Slack does not say whether this covers its AI features. source, source 2, source 3 · checked October 31, 2026
EU AI Act
Salesforce's EU AI Act FAQ (updated September 2026) names Slack AI among the AI products it says it aligns with the Act's requirements, and says Salesforce in most cases acts as a provider of AI systems, not of general-purpose AI models. source, source 2 · checked October 31, 2026
Not published by Slack as of October 31, 2026
- Whether AI features are on or off when a paid workspace starts (Slack publishes plan availability and a setting for future AI releases, not the initial state)
- Retention period for huddle notes and transcripts
- Region where LLM inference runs for Slack AI
- Named LLM models used by Slack AI
- Whether Slack AI features and Slackbot are within Slack's BAA and FedRAMP coverage
- A release stage for the MCP server and Real-time Search API (the changelog says "release" only)
Changes
No changes recorded since the first check on October 31, 2026.
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