Travel and Expense Management Software Business Requirements

Travel and expense management software books business travel, captures receipts and card transactions, checks them against company policy, routes them for approval and pays employees back. Finance, travel and HR teams buy it to control spend and close the books with less manual work.

127 requirements for choosing travel and expense management software, each written so a vendor can answer it and you can check the answer. Delivered as an Excel workbook.

Inside the Workbook

• 98 functional requirements in 12 areas, each with how to verify it
• 29 non-functional requirements written for this category
• Suggested priorities (63 Must) that you change, with weights that follow
• A vendor response form with six response types, from Standard to Not supported
• 6 scripted demo scenarios, each mapped to the requirements it tests
• A weighted scorecard for up to five vendors, by area, with Must gaps counted

Functional Areas

• Travel and expense policy (11)
• Travel booking (14)
• Traveler support and duty of care (4)
• Expense capture (12)
• Expense reports (9)
• Approvals and workflow (8)
• Corporate cards (6)
• Reimbursement and payment (6)
• Accounting and tax (9)
• Audit and fraud controls (7)
• Reporting and analytics (6)
• Administration and users (6)

Deeper Vendor Due Diligence

Security, privacy, contract and exit questions are in the RFP question bank: Integration & interoperability, Security, Data protection & privacy, Internationalization & localization, Implementation & onboarding, Migration & exit.

Built For

IT, business and procurement teams writing requirements before a software selection, and consultancies running one for a client. The Consultancy License covers use with any number of clients.