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Digital Transformation Drivers

What are the digital transformation drivers that are external to the company and yet are making going digital a strategic imperative?   The digital transformation drivers span a variety of categories, and while their impact on each industry or company may vary, all these drivers in totality, are forcing companies

Optimizing the Omni-Channel Experience

Optimizing the Omni-channel experience is not an easy task. Examples galore where major companies fail to provide the level of omni-channel experience many digitally savvy customers expect. A globalized economy pushes competition to new heights. While this is often good for consumers, it forces major businesses to face new challenges