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Building a business case for BPM Software

Building a business case for BPM Software

By: A Staff Writer

Updated on: Feb 25, 2023

The benefits of business process management (BPM) software are well-documented. BPM software can help organizations improve efficiency and productivity by automating and streamlining processes. But what about the financial bottom line? Let’s explore the business case for BPM software from a CFO’s perspective, highlighting the cost savings and ROI of implementing a BPM solution.

Why BPM Software

Business Process Management (BPM) is optimizing and improving end-to-end business processes to increase efficiency and reduce cost. It combines concepts such as process design, automation, analytics, and technology to create a comprehensive solution for managing business performance. BPM brings process visibility, workflow optimization, end-to-end process improvements, regulatory compliance, and more. It removes manual intervention, eliminates siloed information systems, incorporates process tracking and auditing capabilities into operations, and reduces data entry errors. This holistic approach allows companies to automate processes that were previously done manually or not, realizing a quicker turnaround time with fewer risks and more significant cost savings.

Key Benefits

BPM software offers several key benefits to businesses. It can help streamline operations while reducing complexity and cost, improving process governance, and significantly contributing to an organization’s efficiency and productivity. BPM software provides greater visibility into processes by providing analytics that can give insight into areas such as resource utilization and process performance. This enables organizations to make well-informed decisions on optimizing their business processes. Additionally, its flexibility allows it to integrate with existing systems, further enhancing operational collaboration between departments. With its numerous advantages, BPM software is a valuable asset for any company looking to optimize its business processes and gain a competitive edge in its market.

Streamline Processes

Business process management (BPM) software is invaluable for optimizing and automating business processes. It helps companies save time, reduce errors, and ensure compliance with relevant regulations. Not only can BPM software be configured to map out specific workflows within an organization, but it can also give managers real-time visibility into the performance of these processes. For example, this software allows managers to identify problems quickly and take the necessary measures to address them before significant issues arise. Moreover, BPM software also enables automation – allowing the software to execute recurring tasks instead of burdening human employees with tedious work. As a result, this software can help streamline operations within a business and significantly improve its overall efficiency.

Successful Case Studies

Business Process Management (BPM) software offers organizations various advantages that translate to cost savings, improved efficiency, and higher adherence to industry standards. One example of an organization reaping the benefits of BPM is Bank of America. With a portfolio of over 30 million accounts, by introducing automation into their business processes Bank of America has seen significant operational efficiencies with a reduction in lead times and processing errors. Similarly, IT giant Oracle has successfully utilized BPM for process control and tracking. By using repeatable workflows and leveraging historical data, Oracle has succeeded in managing costs to enhance its bottom line. These examples of many illustrate the positive outcomes of implementing BPM software in streamlining business functions.

Crafting the Business Case

1.       Assess the current state process landscape

2.       Benchmark the current state against peers using essential metrics

3.       Develop a Target Operating Model

4.       Define Future Performance Metrics

5.       Develop an ROI Model (Return on Investment)

a.       Define Quantitative Benefits

b.      Define Qualitative Benefits

6.       Build an Executive Summary


Business process management (BPM) is an invaluable tool enabling businesses to become more effective and efficient. The software streamlines operations by automating manual processes and helping users by providing insights into workflows. The improved visibility, accuracy, communication, and scalability of BPM software generate tremendous cost savings for enterprise-level businesses. Businesses of all sizes can capitalize on BPM platforms to improve key performance indicators. Instances such as Finastra’s use of BPM confirmed its value – showing how firms saved 73% of customer service time within ten days of implementing the system. The advantages of incorporating a BPM system are undisputed, from increasing productivity to decreasing labor costs. As technology advances, more innovative opportunities will be presented in terms of usage. Companies should remain mindful of how they can adopt business process management systems to maximize efficiency and continue their success.

To learn more about business process management, please visit our hub.

Business Process Management Hub

Licensing Options:

We keep the licensing options – clean and straightforward.

Individual License: Where we offer an individual license, you can use the deliverable for personal use. You pay only once for using the deliverable forever. You are entitled any new updates within 12 months.

Enterprise License: If you are representing a company, irrespective of size, and intend to use the deliverables as a part of your enterprise transformation, the enterprise license is applicable in your situation. You pay only once for using the deliverable forever. You are entitled any new updates within 12 months.

Consultancy License: A consulting or professional services or IT services company that intends to use the deliverables for their client work need to pay the consultancy license fee. You pay only once for using the deliverable forever. You are entitled any new updates within 12 months.

Product FAQs:

Can I see a Sample Deliverable?

We are sorry, but we cannot send or show sample deliverables. There are two reasons: A) The deliverables are our intellectual property, and we cannot share the same. B) While you may be a genuine buyer, our experience in the past has not been great with too many browsers and not many buyers. We believe the depth of the information in the product description and the snippets we provide are sufficient to understand the scope and quality of our products.

When can I access my deliverables?

We process each transaction manually and hence, processing a deliverable may take anywhere from a few minutes to up to a day. The reason is to ensure appropriate licensing and also validating the deliverables.

Where can I access my deliverables?

Your best bet is to log in to the portal and download the products from the included links. The links do not expire.

Are there any restrictions on Downloads?

Yes. You can only download the products three times. We believe that is sufficient for any genuine usage situation. Of course, once you download, you can save electronic copies to your computer or a cloud drive.

Can I share or sell the deliverables with anyone?

You can share the deliverables within a company for proper use. You cannot share the deliverables outside your company. Selling or giving away free is prohibited, as well.

Can we talk to you on the phone?

Not generally. Compared to our professional services fee, the price of our products is a fraction of what we charge for custom work. Hence, our business model does not support pre-sales support.

Do you offer orientation or support to understand and use your deliverables?

Yes, for a separate fee. You can hire our consultants for remote help and in some cases for onsite assistance. Please Contact Us.