By: Ciopages Staff Writer
Updated on: Nov 02, 2021
The CRM Software Adoption checklist is a simple yet important set of principles, practices, and perspectives an enterprise should consider during a CRM transformation project. There are many reasons CRM transformation programs fail and one of the key reasons is the lack of adoption among the key users.
The CRM software adoption checklist should be an integral part of the overall CRM Transformation Change Management Plan.
Principles, Practices, and Perspective of CRM Software Adoption:
Did your enterprise define a CRM software adoption checklist as an integral part of the CRM Transformation Program and CRM Change Management Plan? What has been your experience in terms of best practices for CRM software adoption and pitfalls to avoid? Please share your experience of CRM adoption with your peers.
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