Directory CybersecurityIdentity & Access ManagementForgeRock (now Ping Identity)

ForgeRock (now Ping Identity)

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About ForgeRock (now Ping Identity)

ForgeRock includes an AI engine called Helix that is described as being at the core of the platform.

Products

Helix: An AI engine built into the platform for identity services.

Used for

Designing identity journeys using a no-code, drag-and-drop interface
Spotting fakes and blocking threats
Connecting data from apps, devices and systems to improve patient care

Who it is for

Government organizations
Financial services organizations
Healthcare organizations

From ForgeRock (now Ping Identity)'s own website, read 2026-10-23. How we build listings.

How to evaluate Identity & Access Management

This is how the CIOPages Research Team evaluates this category. It is not an assessment of ForgeRock (now Ping Identity). It comes from our Identity & Access Management (IAM) buyer guide.

30%

Authentication & SSO

Phishing-resistant MFA and passkeys/FIDO2 as first-class methods, device-bound credentials, SAML/OIDC/WS-Fed breadth, adaptive and risk-based step-up, device trust, session management and continuous evaluation, and graceful fallback and recovery that does not become the help-desk attack vector

20%

Lifecycle & Provisioning

HR-driven joiner-mover-leaver automation, SCIM and LDAP provisioning, depth and maintenance of the application connector catalog, self-service access requests, fast and reliable deprovisioning, and handling of contractors, partners, and seasonal populations

15%

Directory & Hybrid Architecture

Universal/cloud directory, coexistence with on-prem Active Directory and LDAP, hybrid agents and write-back, multi-domain and multi-forest support, data residency options, and the resilience and blast radius of the directory as a revenue-critical dependency

15%

Identity Threat Detection & Response (ITDR)

Post-authentication risk evaluation, session and token-theft detection, anomaly and impossible-travel signals, identity security posture (dormant accounts, over-privilege, MFA gaps), and how cleanly signals flow to and from the SIEM/XDR and trigger automated response

10%

Machine & Agent Identity

Issuance of scoped, short-lived credentials for service accounts, workloads, and first-party APIs (OAuth client-credentials, workload identity federation), discovery and governance of non-human identities, secrets handling, and emerging support for AI-agent identities acting on a user’s behalf

10%

Deployment, Integration & Commercial Fit

Pre-built connectors for your actual top applications (verified, not catalog-counted), migration tooling and coexistence, API and SDK quality, administrative usability, the pricing unit relative to your user and machine population, and the realism of support and professional services

Other Identity & Access Management Vendors

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Quick Facts

www.forgerock.com Pricing page

CategoryCybersecurity

SubcategoryIdentity & Access Management

DeploymentSaaS, FedRAMP, Private Cloud, On-Prem

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