Freshservice Asset Management
FundedUnified IT asset management for infrastructure visibility and operational agility
About Freshservice Asset Management
Freshservice Asset Management provides comprehensive IT asset management designed for enterprise IT organizations seeking full infrastructure awareness. It automates discovery and tracking of assets across on-premises, cloud, and hybrid environments, enabling accurate, audit-ready inventories. The platform goes beyond static asset lists by adding context through dependency mapping and resource utilization insights, helping CIOs optimize IT spend, mitigate risks, and enhance compliance.
Targeted at large enterprises, Freshservice ITAM integrates AI-powered capabilities such as incident suggestions, AI-generated reports, and automated service requests to accelerate incident resolution and improve service operations. Its unified approach connects asset management with IT service management and operations, empowering IT teams to make informed decisions, reduce downtime, and drive digital innovation with confidence.
Key Capabilities
- ✓Automated discovery across on-prem, cloud, and hybrid environments
- ✓Software license management for cost control and compliance
- ✓Dependency mapping for clear IT environment visualization
- ✓Data center infrastructure management for capacity optimization
- ✓AI-powered incident resolution and service request automation
Integrations
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