Freshservice CMDB 2
FundedUnified, automated CMDB for proactive IT service management
About Freshservice CMDB 2
Freshservice CMDB 2 provides a comprehensive Configuration Management Database solution designed to unify IT asset and service data across on-premises, cloud, and hybrid environments. It enables enterprises to maintain an accurate, continuously updated inventory of hardware, software, and network resources, facilitating better visibility and control over IT infrastructure. The platform is tailored for IT service management teams seeking to reduce operational risks, improve change management, and streamline compliance through a single source of truth.
By automating discovery, enrichment, and dependency mapping, Freshservice CMDB 2 helps CIOs and IT leaders anticipate risks, accelerate incident resolution, and optimize resource utilization. Its dynamic topology maps and authoritative data fuel workflows that reduce mean time to repair (MTTR) and support strategic decision-making. The solution is ideal for large enterprises requiring scalable, audit-ready asset management and integrated service operations across complex hybrid IT environments.
Key Capabilities
- ✓Automated discovery across hybrid IT environments
- ✓Software license management and compliance tracking
- ✓Dependency mapping with service impact visualization
- ✓Data center infrastructure and IP address management
- ✓Resource utilization monitoring for cost efficiency
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