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ServiceNow CMDB

Funded

Unified CMDB for comprehensive IT asset and service management.

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About ServiceNow CMDB

ServiceNow CMDB provides a centralized configuration management database that enables enterprises to gain full visibility into their IT infrastructure and services. Designed for large organizations, it supports IT service management (ITSM) by maintaining accurate and up-to-date records of IT assets, their relationships, and dependencies. This helps CIOs and IT leaders improve change management, incident resolution, and compliance efforts by ensuring data integrity and reducing operational risks.

The platform integrates seamlessly with ServiceNow’s broader ITSM suite, allowing organizations to automate workflows and enhance service delivery. Its dynamic discovery and dependency mapping capabilities empower enterprises to understand complex environments, optimize asset utilization, and accelerate root cause analysis. By leveraging a single source of truth for IT data, ServiceNow CMDB drives operational efficiency, reduces downtime, and supports strategic decision-making in digital transformation initiatives.

Key Capabilities

  • Dynamic discovery and dependency mapping
  • Automated configuration data updates
  • Integration with ITSM and ITOM workflows
  • Impact analysis for change and incident management
  • Compliance and audit readiness support

Integrations

ServiceNow ITSMServiceNow ITOMThird-party discovery tools

This profile was compiled by CIOPages from public sources with AI assistance, and may be incomplete or out of date. It is informational only and not an endorsement. Represent this vendor? or .

Quick Facts

www.servicenow.com/products/cmdb.html
CategoryIT Service Management
SubcategoryCMDB & Asset Management
PricingSubscription
Founded2004
HeadquartersSanta Clara, USA
DeploymentSaaS
Target SizeEnterprise