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DirectoryIT Service ManagementCMDB & Asset ManagementServiceNow Discovery

ServiceNow Discovery

Funded

Automated discovery and mapping of IT assets for accurate CMDB management

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About ServiceNow Discovery

ServiceNow Discovery is an enterprise-grade solution designed to automatically identify and map IT infrastructure components and services across on-premises, cloud, and hybrid environments. It provides organizations with a comprehensive and up-to-date configuration management database (CMDB), enabling better visibility and control over IT assets and their relationships. This capability is critical for IT service management (ITSM) teams aiming to improve operational efficiency, reduce downtime, and support digital transformation initiatives.

Targeted primarily at large enterprises with complex IT environments, ServiceNow Discovery helps CIOs and IT leaders maintain accurate asset inventories, streamline incident and change management processes, and enhance compliance and risk management efforts. By automating the discovery process, it reduces manual errors and accelerates the delivery of IT services, ultimately driving better business outcomes through improved service reliability and governance.

Key Capabilities

  • Automated IT infrastructure discovery
  • Real-time CMDB population and updates
  • Dependency mapping of IT assets and services
  • Multi-cloud and hybrid environment support
  • Integration with ITSM and asset management workflows

Integrations

ServiceNow ITSMServiceNow Asset ManagementThird-party cloud platforms (AWS, Azure, Google Cloud)

This profile was compiled by CIOPages from public sources with AI assistance, and may be incomplete or out of date. It is informational only and not an endorsement. Represent this vendor? or .

Quick Facts

www.servicenow.com/products/discovery.html
CategoryIT Service Management
SubcategoryCMDB & Asset Management
PricingSubscription
HeadquartersSanta Clara, USA
DeploymentSaaS
Target SizeEnterprise