Splunk On-Call
FundedAutomated incident response to reduce downtime and team burnout
About Splunk On-Call
Splunk On-Call is an incident response platform designed to streamline and automate the management of on-call schedules, alert escalations, and incident resolution workflows. It enables IT and operations teams to respond rapidly to critical issues by delivering metadata-rich notifications and allowing actions such as alert snoozing, rerouting, and resolution directly from mobile devices. The platform is built to reduce mean time to acknowledge (MTTA) and mean time to resolve (MTTR), improving overall service reliability and operational efficiency.
Targeted at enterprise organizations with complex IT environments, Splunk On-Call integrates with existing monitoring and observability tools to provide a unified incident management experience. Its capabilities include automated scheduling, escalation policies, robust reporting on incident trends, and post-incident reviews to drive continuous improvement. By reducing alert noise and ensuring the right expertise is engaged promptly, it helps minimize costly service outages and operator burnout, making it a critical tool for enterprises prioritizing operational resilience and digital service continuity.
Key Capabilities
- ✓Automated on-call scheduling and escalation policies
- ✓Mobile incident response via native iOS and Android apps
- ✓Metadata-rich notifications with actionable alerts
- ✓Robust reporting on incident frequency and resolution metrics
- ✓Integration with monitoring and observability platforms
Integrations
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