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RFP Package · Enterprise Applications

Supply Chain Management (SCM) RFP questions and template

130 questions, 10 demo scenarios and a five-vendor scorecard for choosing Supply Chain Management (SCM) software, in one Excel workbook.

What this package is for

Use it to run a Supply Chain Management (SCM) software selection, from the first long list to the final scorecard.

What the category covers. Software that plans and runs the supply chain: demand, supply and inventory planning, S&OP, warehouse, transportation and order management, supplier collaboration and network design. Bought by supply chain, operations and IT leaders replacing a planning system or adding execution systems.

A selection usually runs in three rounds. The package has questions for each:

  • RFI, to the long list. 27 questions screen out products that lack something you need.
  • RFP, to the shortlist. 68 questions ask how each product does the work.
  • Deep dive, to the finalists. 35 questions ask for proof on your own data.

10 demo scenarios tell each vendor what to load and what to show, so every product does the same work in front of you. 70 due-diligence questions cover security, integration, implementation and exit. The scorecard weights the answers and ranks up to five vendors.

Each question comes with why it matters, what a good answer looks like and the red flags, so the people scoring the replies know what to look for.

3 questions from the package

From the RFI round. The first shows part of the guide each question carries; the workbook adds follow-ups, how to verify the answer, a priority and a weight.

1. How does the product represent forecast uncertainty for each item-location-period?

Why it matters. If the product only produces a single point value, planners cannot see the range of likely outcomes. Downstream inventory and scenario planning then have no measured spread to work from.

Good answer
  • Produces quantiles or a full distribution for each item-location-period, not only an aggregate error statistic
  • Planners can see the uncertainty range in the standard planning view
  • The same uncertainty output is stored and available to downstream planning modules without manual export
Red flags
  • Uncertainty is shown only as a single error percentage at an aggregate level
  • Confidence bands appear on a chart but are not stored as data
  • Probabilistic output requires a separate data-science environment or custom scripting

2. Which constraint types does the supply planning engine enforce as hard limits in a constrained plan without custom development?

Why it matters. If the engine treats a constraint as a soft target or ignores it, the plan shows supply that the plant, supplier or warehouse cannot deliver. Planners then correct it by hand outside the system.

3. Describe how the product accounts for stock held at upstream locations when it sets safety-stock targets at downstream locations.

Why it matters. If each location's target is calculated independently, the same demand uncertainty is buffered at several echelons. Network inventory ends up higher than the service targets require.

Capability areas

Demand Planning & Sensing (12)

Statistical and probabilistic forecasting, short-term demand sensing from downstream signals, new-product and promotion forecasting, forecast hierarchies, and consensus demand overrides with accuracy tracking. Excludes inventory targets and supply response, which are covered in their own areas.

Supply & Constraint-Based Planning (12)

Supply planning against real capacity, materials, lead-time and sourcing-rule constraints, multi-level BOM explosion, alternate sources and routings, and production planning and scheduling hand-off. Excludes inventory policy setting and strategic network design.

Inventory Optimization (10)

Multi-echelon inventory optimization, safety-stock and service-level target setting, handling of demand and lead-time variability, and inventory policy segmentation. Excludes physical stock movements inside the warehouse.

S&OP / Integrated Business Planning Workflow (9)

The recurring planning cycle from demand review through supply review to executive sign-off, reconciliation of volume plans with financial plans, scenario comparison for decision meetings, and plan versioning. Excludes the calculation speed of the planning engine itself.

Scenario Modeling & Re-plan Speed (12)

Concurrent compared with sequential planning across demand, supply and inventory, what-if scenario creation and comparison, re-plan run time and feasibility at the buyer's data volume, and in-memory model size limits. Excludes long-horizon network design.

Warehouse Management (13)

Receiving, putaway, slotting, wave and waveless release, picking and packing, labor management, cycle counting, and interfaces to automation and robotics. Excludes transportation planning beyond the dock door.

Transportation Management (11)

Multi-modal rating, load building and route optimization, carrier tendering and contract management, dock scheduling, shipment tracking, and freight audit and payment. Excludes multi-tier supplier visibility not tied to shipments.

Order Management & Available-to-Promise (10)

Order capture and orchestration across fulfillment nodes, available-to-promise and capable-to-promise logic, allocation of constrained supply, and order-change handling. Excludes pricing and quoting.

Multi-Tier Network & Control Tower Visibility (11)

Supplier and logistics-partner collaboration on forecasts, commits and shipments, multi-tier visibility beyond direct suppliers, partner onboarding through EDI, portal or API, and control-tower views of in-transit and at-risk supply. Excludes generic API and connector capabilities covered by the integration module.

Data Foundation, Digital Twin & ERP Data Flow (12)

The supply chain data model, master-data quality and harmonization for items, BOMs, locations, lead times and sourcing rules, construction and upkeep of a network digital twin, lineage of planned numbers back to sources, and round-trip flow of plans and orders to and from the ERP. Also covers migration of planning models from a legacy planning system. Excludes generic connector and API questions.

Exception Management & Decision Automation (9)

Alert generation and prioritization, root-cause drill-down for supply chain exceptions, prescriptive recommendations, and automated or agent-driven resolution of planning and execution exceptions, including how production-proven each capability is. Excludes generic AI governance, safety and oversight controls covered by cross-cutting modules.

Strategic Network Design (9)

Modeling of plant, distribution center and inventory placement, flow and sourcing trade-offs across cost, service and emissions, and greenfield and footprint-change studies. Excludes day-to-day operational re-planning.

Demo scenarios

Each scenario lists the data to load before the demo, then the steps to show, and the questions it scores.

  1. Key supplier stops shipping for several weeks
  2. Major customer doubles a released order
  3. One monthly S&OP cycle through executive sign-off
  4. Port closure disrupts inbound freight
  5. Peak day with a labor shortfall
  6. Short-term demand spike for one product family
  7. Tier-two supplier commits less than forecast
  8. Master data with gaps in lead times and BOMs
  9. Raise the service-level target for one segment
  10. Evaluate adding one distribution center

Due diligence

The workbook carries the screening questions from these modules. Each module is also sold on its own.

Questions about this package

How many Supply Chain Management (SCM) RFP questions are there?

130 solution questions in 12 capability areas: 27 for the RFI, 68 for the RFP and 35 deep-dive questions for the finalists. The workbook adds 70 due-diligence questions on security, integration, implementation and exit.

What comes with each question?

Why it matters, good-answer signals, red flags, follow-up questions, how to verify the answer (a demo step, a test or a document), and a suggested priority and weight for scoring.

Can I edit the questions?

Yes. The workbook is an ordinary Excel file. Change, add or remove questions, and change the weights; the scorecard recalculates.

Which license do I need?

The Enterprise License covers any number of evaluations inside one organization. The Consultancy License covers use with any number of clients. Neither allows reselling or republishing the questions.

Before you shortlist

The buyer guide compares the products in this category and what decides between them.

Buyer Guide
Supply Chain Management (SCM)

For the business side of the same change: