Product Description

Enterprise Business Capabilities Model: The CIOPages Enterprise business capabilities model is a customizable and comprehensive decomposition of enterprise functions. The enterprise business capabilities are a logical and intuitive decomposition of all business functions into a set of over 1000 elemental building blocks – business capabilities. The enterprise business capabilities model is an essential blueprint with a structurally sound and internally coherent business architecture model.

Today, globalization, demographic changes, digitalization is making it an imperative for every business to become a technology business. In large companies, there is a gap between what business wants and what IT delivers. The agility and skill required to keep pace with innovation, withstand the competition from upstarts and established firms, it is imperative for companies the world over to streamline and align their business, and IT functions. An enterprise capabilities model is a sound starting point for such transformational endeavors with a stable and intuitive view of the enterprise functions. The enterprise business capabilities model is a comprehensive, customizable, and coherent deliverable that helps business architects, enterprise architects, CIOs, and business and IT leaders, in their quest for business and technology optimization.

What is an Enterprise Business Capabilities Model?

CIOPages comprehensive and customizable enterprise business capabilities model is based on a generic, large, complex and geographically diverse company and it encompasses all aspects of the value chain. The enterprise business capability map has over 1000 capabilities often decomposed to level 3, 4 and 5 of depth and granularity.

The deliverable comprises of over 1000 business capabilities and includes the following formats::

An Excel spreadsheet with the list capabilities. The spreadsheet also provides addition worksheets with templates for conducting a capability assessment as well as a model to map core associations.

A PowerPoint format with the top three levels presented in a nested visualization.

A Word document with capabilities in a multilevel list format.

BONUS: An introduction to business capabilities and how to use them.

Capability Management in a Box

Capability Management in a Box


Looking for more? Try our Capability Management in a Box… or instead in a Spreadsheet. Learn more

What is the Value of the Enterprise Capabilities Model?

An enterprise business capabilities model is a fundamental and foundational entity in the business architecture continuum. The CIOPagesEnterprise Business capabilities map encapsulates the essence of all business functions with a detailed, multi-level capabilities list.
There are several benefits from business capabilities, including, among others:

  • Foster an alignment between business and IT using capabilities as a common language.
  • Capabilities are structurally sound and internally coherent abstraction of business functions.
  • A capability-based roadmap eliminates redundancy and replication and focuses on capability evolution
  • Juxtaposing capabilities and systems/applications provides a footprint analysis and can lead to better application portfolio rationalization decisions.

Example decomposition of a sliver of the Enterprise Capabilities Model:

The customizable enterprise capabilities list starts out listing the highest level value chain items:

  • Develop and Manage Products and Services
  • Market, Distribute and Sell Products/Services
  • Manage Customer and Stakeholders
  • Deliver Shared and Common Services
  • Operate the Enterprise
  • Enable Information Technology

Next, the capability model takes each of the areas and decomposes to granular and elemental building blocks across the enterprise value chain.
Enterprise Capability Model: A sliver of the HR Capabilities integral to the overall model. (Beyond HR, there are several other functional areas as well as corporate capabilities.

Enterprise Capabilities Model: A sliver of the HR Capabilities integral to the overall model. (Beyond HR, there are several other functional areas as well as corporate capabilities.)

Level 1 Capabilities

HR Strategy and Planning
Workforce Management
Compensation and Benefits
Recruitment and Hiring
Talent Management
Learning and Development
People Relationship Management
HR Analytics and Reporting

Level 2 Capabilities

Recruitment Planning
Recruitment Management
Employee Onboarding

Level 3 Capabilities

Requisition Management

Level 4 Capabilities

Prospect Engagement
Applicant Evaluation
Pre-Qualification and Screening
Interviewing and Selection Management
Employment Offer

Another example of a sliver of Finance and Accounting Capabilities.

Level 1 Capabilities

Finance and Accounting strategy
Accounting Services
Management Finance
F&A Reporting and Analytics

Level 2 Capabilities

General Accounting
Fixed Asset Management
Account Receivables
Account Payable

Level 3 Capabilities

Accounts Payable Planning
Payee Management

Level 4 Capabilities

Payee Profile Management
Payee Reporting
Payee Inquiry Management
Payee Dispute Resolution

The enterprise business capabilities map is a decomposition of up to level 3, 4, and 5 as necessary.

Created by business architects and domain experts, theEnterprise business capabilities list is detailed, in-depth, and conforms to the construct of MECE (mutually exclusive and collectively exhaustive).

Additional Bonus Deliverables offered FREE:

FREE BONUS Deliverables
General Intro to Capability Modeling
Business Architecture Framework
Business Capability Profile Template
Capability Assessment Template - Criteria and Notes
Role and Responsibilities of Business Architecture Leader

Fine Print:

  • The Enterprise business capability model is a digital product and hence absolutely no returns or refunds.
  • A generic capability model may or may not fit your needs, or the percentage of relevance will vary widely.
  • Sold on an as-is basis and without any implied or explicit warranties
  • Consultants and consulting firms who want to use it for their clients have a different pricing model.
  • The sale is for the model only and does not include customization or implementation help.
  • Please review our standard terms of service.

Need Customization Help?

Contact Us

What are Business Capabilities?

Business Capabilities describe “What” business does. Business capabilities act as the foundational building blocks in business architecture as they are the solid components and stable entities to model a company. There is a lot of information on capabilities at Capstera.

What is the value of a Business Capability Model?

  • A well-structured business capability model aligns business and technology.
  • It provides a common language that bridges the traditional gap between business and IT teams
  • A granular capability model (not too high level) allows for mapping to technology components to understand the functional sufficiency and footprint of applications to meet business needs.
  • Requirements anchored to a capability help companies focus on capability evolution, not siloed project execution
  • Using capabilities as Lego blocks, business owners and product managers can communicate their needs better to allow for optimal technology enablement.
  • A detailed capability model helps in vendor evaluation and selection.
  • It helps you identify conflicts, overlaps, and redundancies and zero in on the weak areas so as to develop a roadmap to evolve the capabilities.

Will a generic Business Capability Map fit our unique needs?

The goal of business capability maps is to meet or beat a threshold of 75-80% relevance. There is always that 20-25% that may need to be modified and customized to capture the unique essence of your enterprise. Also, having a pre-built straw model helps in a) not missing out on the core and distinct business capabilities and b) spend 80% of your time on the 20% of the capabilities that make you who you are!

But I’ve seen this entire Capability Map depicted as ONE BOX. Why so many Capabilities?

The problem with some of the mickey-mouse capability maps is that they are too high level and are nothing more than a few boxes and arrows that can become Wall Art.
For a capability to link strategy to execution, and to bring about functional enablement at a feature/function level, a well-structured and deeply-decomposed business capability map is essential.

Can you help us customize the business capability model to our enterprise needs?

We are glad you asked! Yes, of course. Our domain and functional experts can contribute to take these straw capability maps and customize to your needs.
With a full-fledged model as an accelerator, the work will be fast, efficient and effective.

Contact us for Advisory/Consulting Services.

Why should I pay?

The domain knowledge and intellect that went into constructing the capability models is very high. The cost is less than 2-hours of time of a low-priced consultant. Or perhaps the price of pizza lunch for the team to brainstorm and whiteboard the capabilities.

Consider the ROI: B) The hours of work it will have saved your team if they tried to build something from scratch. B) The time saved due to the straw model covering 75-80% of your needs. And c) the value of focusing on what makes you unique rather than work on the entire list of capabilities.