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Enterprise Business Capabilities Model

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Enterprise Business Capabilities Model: The CIOPages enterprise business capabilities model is a customizable and comprehensive decomposition of what business does and can do. The enterprise capabilities are a logical and intuitive encapsulation of all business functions with over 1975 elemental building blocks – the business capabilities. The enterprise business capabilities model is an essential blueprint with structurally sound and internally coherent business capabilities – a first citizen of the enterprise business architecture. A corporate or company-wide business capabilities map is critical to business architecture and assists in enterprise transformation planning.

(Note: As the Enterprise Business Capabilities Model is a digital product, we do not accept returns and do not issue refunds. Please read the product description carefully to ensure the product fits your needs.)

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Enterprise Business Transformation:

Enterprise Business Transformation has become a strategic imperative due to various internal challenges and external drivers reshaping the business landscape. Internal challenges may include outdated business models, inefficient processes, and changing workforce dynamics, while external drivers encompass rapidly evolving customer expectations, emerging digital technologies, increased competition, and market disruptions. These factors make it essential for organizations to embrace transformation to stay competitive, innovative, and responsive to the changing environment.

However, many transformation endeavors fail or fall short of expectations for several reasons. Common pitfalls include a lack of clear vision and strategic objectives, insufficient resources and budget, resistance to change, inadequate communication and stakeholder engagement, ineffective governance and project management, underestimating complexity, and skill gaps. These issues often lead to disjointed, poorly executed, or incomplete transformation initiatives that do not deliver the desired results or value.

To overcome these challenges and ensure the success of business transformation efforts, prudent planning, proper resource allocation, and flawless execution are critical success factors. Careful planning involves developing a comprehensive transformation blueprint and roadmap based on a thorough analysis of the organization’s current state, strategic objectives, and desired future state. This helps ensure the transformation is well-structured, focused, and aligned with the organization’s priorities.

Allocating the right human, financial, and technological resources is essential for driving successful transformation initiatives. Organizations must ensure they have the necessary expertise, infrastructure, and funding to support the execution of their transformation plans. This may involve investing in workforce development, infrastructure upgrades, or external partnerships.

Flawless execution is vital to achieving the desired outcomes of business transformation efforts. This includes establishing robust governance structures and project management practices, engaging stakeholders, managing change effectively, adapting to evolving circumstances, and monitoring progress through key performance indicators. By focusing on these critical success factors, organizations can increase the likelihood of a successful business transformation, resulting in sustainable growth, improved efficiency, and enhanced value creation for stakeholders.

Why do you need an Enterprise business capabilities model?

Today, globalization, demographic changes, and digitalization are making it imperative for every company to become a technology business. However, in large companies, there is a gap between what business wants and what IT delivers. With the agility and skill required to keep pace with innovation and withstand the competition from upstarts and established firms, companies worldwide must streamline and align their business and IT functions.

A company capability framework is a good starting point for transformational endeavors with a stable and intuitive view of the enterprise functions. The typical company functions span the value chain and include corporate, functional, and industry/sector-specific capabilities – all of which are an abstraction of the underlying flow and function. The business capabilities model has all the top strategic, operational, and administrative services.

The enterprise business capabilities matrix is a comprehensive, customizable, and coherent deliverable that helps business architects, enterprise architects, CIOs, and business and IT leaders in their quest for business and technology optimization.

What is the Enterprise Business Capabilities Model?

Every business is an agglomeration of a set of capabilities. At the highest level, a value chain captures the primary and supporting capabilities. However, that strategic view needs more granularity, depth, and detail.

For example, most pharmaceutical companies have research and Development, Strategy and Management, Product Development, Distribution, Marketing, and sales capabilities. However, when one goes deeper into the capability model, one gets to operational-level factors and IT enablement details.

CIOPages’ comprehensive and customizable enterprise business capabilities model is based on a generic, large, complex, and geographically diverse company encompassing all aspects of the value chain. The sample business capability map has over 1200 capabilities, often decomposed to Level Four for depth and granularity.

The deliverable comprises over 1975 business capabilities and includes the following formats::

  • An Excel spreadsheet with a list of company capabilities.
  • A PowerPoint format with the top two levels of the capability matrix in a nested visualization. Plus, a complete listing of all other capabilities.
  • A Word document with all company capabilities in a multilevel list format.
  • Capability Definitions (to Level 3)
  • Capability KPIs (to Level 2)
  • Enterprise Business Transformation Overview (e-Book)
  • Business Architecture Overview (e-Book)
  • BONUS: An introduction to business capabilities and how to use them.

Please note that these are horizontal business capabilities. If you are interested in capabilities specific to a sector or industry, you must supplement the horizontal Enterprise Business Capabilities Model with an Industry-Specific Capabilities Model. 

What is the Value of the Enterprise Business Capabilities Model?

An enterprise capabilities framework is a fundamental and foundational entity in the business architecture continuum. The CIOPages Enterprise Business capabilities reference model encapsulates the essence of all business functions with a detailed, multilevel capabilities list.
There are several benefits from a well-structured business capabilities map, including, among others:

  • Foster an alignment between business and IT using capabilities as a common language.
  • Capabilities are a structurally sound and internally coherent abstraction of business functions.
  • A capability-based roadmap eliminates redundancy and replication and focuses on capability evolution.
  • Juxtaposing capabilities and systems/applications provide a footprint analysis and can lead to better application portfolio rationalization decisions.

Created by business architects and domain experts, the enterprise capabilities reference model is detailed, in-depth, structurally stable, has internal coherence, and conforms to the construct of MECE (mutually exclusive and collectively exhaustive).

Additional Bonus Deliverables offered FREE:

FREE BONUS Deliverables
General Intro to Capability Modeling
Business Architecture Framework
Business Capability Profile Template
Capability Assessment Template - Criteria and Notes
Role and Responsibilities of Business Architecture Leader

Fine Print:

  • The CIOPages.com Enterprise business capabilities model is a digital product with no returns or refunds.
  • A generic capabilities model may not fit your needs, or the relevance percentage will vary widely.
  • Sold on an as-is basis and without any implied or explicit warranties
  • Consultants and firms wanting to use it for their clients have a different pricing model.
  • The sale is for the model only and does not include customization or implementation help.
  • Please review our standard terms of service.

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What are Business Capabilities?

Business Capabilities describe “What” a business does. Business capabilities are the foundational building blocks in business architecture as they are the solid components and stable entities to model a company.

What is the value of a Business Capabilities Model?

  • A well-structured business capability model aligns business and technology.
  • A company-wide capabilities matrix provides a common language that bridges the traditional gap between business and IT teams.
  • A granular capability model (not too high Level) allows for mapping to technology components to understand the functional sufficiency and footprint of applications to meet business needs.
  • A company-wide capabilities assessment concerning strategic importance, underlying process maturity, adequacy of resourcing, and Level of technology enablement paints a vivid picture of the state of the enterprise.
  • Requirements backlog anchored to a capability help companies focuses on capability evolution, not siloed project execution.
  • Using capabilities as Lego blocks, business owners and product managers can communicate their needs better to allow for optimal technology enablement.
  • A detailed capabilities list with logical clusters of related functionality helps vendor evaluation and selection.
  • A capability view helps you identify conflicts, overlaps, and redundancies and zero in on the weak areas to develop a roadmap to evolve the capabilities.

Will a generic business capabilities map fit our unique needs?

CIOPages.com business capability maps aim to meet or beat a 75-80% relevance threshold. There is always that 20-25% that may need to be modified and customized to capture the unique essence of your enterprise. Also, having a pre-built capability reference model helps in a) not missing out on the core and distinct business capabilities and b) spending 80% of your time on the 20% of the capabilities that make you who you are! For example, the entire production and manufacturing section will not be pertinent if you are a services firm.

But I’ve seen this entire Capability Map depicted as a few boxes. Why so many Capabilities?

The problem with some of the mickey-mouse capability maps is that they are too high Level and are nothing more than a few boxes and arrows that can become Wall Art.
For a capability to link strategy to execution and to bring about functional enablement at a feature/function level, a well-structured and deeply-decomposed business capability map is essential.

Managing hundreds of capabilities – writing capability profiles, assessing the capabilities, conducting a gap analysis between the desired state and current state of company capabilities, and anchoring backlog items to capabilities – is a complex task.

Can you help us customize the business capabilities model to our enterprise needs?

We are glad you asked! Yes, of course. Our domain and functional experts can contribute by taking these sample business capabilities models and customizing them to your needs.
The work will be fast, efficient, and practical with a full-fledged capability reference model as an accelerator.

Contact us for Advisory/Consulting Services.

Why should I pay?

The domain knowledge and intellect that went into constructing the capability models are very high. The cost is less than 10 hours for a low-priced consultant. Or imagine the cost of developing 1900 plus capabilities by a crossfunctional team whiteboarding the capabilities from scratch.

Consider the ROI: B) The hours of work it will have saved your team if they tried to build something from scratch. B) The time saved due to the straw model covering 75-80% of your needs. And c) focusing on what makes you unique rather than working on the entire list of corporate capabilities.

Enterprise Business Capabilities Model

$2,249$6,749

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