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Human Resources Functional Model

Human resources functional model is a detailed decomposition and a grouping of all the key functions of a best-in-class HR department.  The HR functional decomposition, also known as HR capability model, is a tool that allows HR leaders to understand the big picture as well as drill down into a

Enterprise Business Architecture

What is Enterprise Business Architecture (EBA)? Enterprise business architecture (EBA) or Strategic Business Architecture is a comprehensive and integrated modeling of a company linking the strategic, structural, informational, technological, and operational aspects of a corporation.  Enterprise Business Architecture is about enabling the strategic intent into a functional reality. What is

Finance Organizational Capabilities

What are the core finance organizational capabilities of a world-class accounting and finance function?  From a nomenclature point of view, what we are referring to here is not the business architecture related business capabilities model, but more of the accounting and finance organizational capabilities, as in the functional and structural

About Finance Capabilities, Competencies, and Capacity

There is a lot of ambiguity and confusion about finance capabilities, competencies, and capacity.  Many folks, who are qualified professionals in their own right, make the mistake of using these terms - finance capabilities, competencies, and capacity interchangeably.  Of course, if the receiving party of your communication knows precisely what you

7 Reasons Enterprises need a CRM Capabilities Model

If your CRM function is in throes of change, you might need a CRM capabilities model to anchor your CRM transformation.  But before we delve into the reasons you will need a CRM capabilities model (or alternatively a CRM Capability Map), let's define what it is: A CRM business capabilities model is

Supply Chain Capabilities Model

If your supply chain function is in throes of change, you will need a supply chain capabilities model to anchor your supply chain transformation. Seven reasons your company needs a Supply Chain Capabilities Model: Regulations, competition, and expectations from the Supply Chain function are higher than ever before, particularly in the

Finance Capabilities Model

If you are a company in the throes of change, you will need a finance capabilities model to anchor your finance transformation. A well-thought-out list of finance business capabilities, an integral part of an overall business architecture, is a critical deliverable valuable in many use cases. Seven reasons your business

CRM Business Capabilities Mapping

CRM Business Capabilities Mapping is an invaluable tool to understand the foundational building blocks of what CRM function does and establish a common language between business and IT. Instead of focusing on systems or processes, which are volatile and ephemeral, leveraging CRM business capabilities will help in understanding the current