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Capability Models

CRM Capabilities help guide CRM transformation

By: Ciopages Staff Writer

Date: Apr 08, 2019

The emergence of social, mobile, cloud and analytics are the drivers for a customer-centric digital transformation of the customer relationship management function. CRM capabilities model (or customer relationship management capabilities map) is an essential tool for understanding what CRM functio...

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Finance Capabilities

By: Ciopages Staff Writer

Date: Nov 25, 2018

What are Finance Capabilities? Finance capabilities are an abstraction of what accounting and finance function does and can do.  We are using the term “Finance Capabilities” to represent the construct of business capabilities – as in the world of business architecture.  The finance capabili...

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Human Resources Functional Model

By: Ciopages Staff Writer

Date: Sep 10, 2018

Human resources functional model is a detailed decomposition and a grouping of all the key functions of a best-in-class HR department.  The HR functional decomposition, also known as HR capability model, is a tool that allows HR leaders to understand the big picture as well as drill down into a specific ...

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Enterprise Business Architecture

By: Ciopages Staff Writer

Date: Dec 11, 2017

What is Enterprise Business Architecture (EBA)? Enterprise business architecture (EBA) or Strategic Business Architecture is a comprehensive and integrated modeling of a company linking the strategic, structural, informational, technological, and operational aspects of a corporation.  Enterprise Business Arc...

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Finance Organizational Capabilities

By: Ciopages Staff Writer

Date: Oct 24, 2017

What are the core finance organizational capabilities of a world-class accounting and finance function?  From a nomenclature point of view, what we are referring to here is not the business architecture related business capabilities model, but more of the accounting and finance organizational ca...

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About Finance Capabilities, Competencies, and Capacity

By: Ciopages Staff Writer

Date: Oct 24, 2017

There is a lot of ambiguity and confusion about finance capabilities, competencies, and capacity.  Many folks, who are qualified professionals in their own right, make the mistake of using these terms - finance capabilities, competencies, and capacity interchangeably.  Of course, if the recei...

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Supply Chain Capabilities Model

By: Ciopages Staff Writer

Date: Sep 10, 2017

If your supply chain function is in throes of change, you will need a supply chain capabilities model to anchor your supply chain transformation. Seven reasons your company needs a Supply Chain Capabilities Model: Regulations, competition, and expectations from the Supply Chain function are higher ...

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