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CRM Capabilities help guide CRM transformation

The emergence of social, mobile, cloud and analytics are the drivers for a customer-centric digital transformation of the customer relationship management function. CRM capabilities model (or customer relationship management capabilities map) is an essential tool for understanding what CRM function does and can do and then be able to identify

Finance Capabilities

What are Finance Capabilities? Finance capabilities are an abstraction of what accounting and finance function does and can do.  We are using the term “Finance Capabilities” to represent the construct of business capabilities – as in the world of business architecture.  The finance capabilities represent the holistic set of mutually

Human Resources Functional Model

Human resources functional model is a detailed decomposition and a grouping of all the key functions of a best-in-class HR department.  The HR functional decomposition, also known as HR capability model, is a tool that allows HR leaders to understand the big picture as well as drill down into a

Enterprise Business Architecture

What is Enterprise Business Architecture (EBA)? Enterprise business architecture (EBA) or Strategic Business Architecture is a comprehensive and integrated modeling of a company linking the strategic, structural, informational, technological, and operational aspects of a corporation.  Enterprise Business Architecture is about enabling the strategic intent into a functional reality. What is

Finance Organizational Capabilities

What are the core finance organizational capabilities of a world-class accounting and finance function?  From a nomenclature point of view, what we are referring to here is not the business architecture related business capabilities model, but more of the accounting and finance organizational capabilities, as in the functional and structural

About Finance Capabilities, Competencies, and Capacity

There is a lot of ambiguity and confusion about finance capabilities, competencies, and capacity.  Many folks, who are qualified professionals in their own right, make the mistake of using these terms - finance capabilities, competencies, and capacity interchangeably.  Of course, if the receiving party of your communication knows precisely what you

Licensing Options:

We keep the licensing options – clean and straightforward.

Individual License: Where we offer an individual license, you can use the deliverable for personal use. You pay only once for using the deliverable forever. You are entitled any new updates within 12 months.

Enterprise License: If you are representing a company, irrespective of size, and intend to use the deliverables as a part of your enterprise transformation, the enterprise license is applicable in your situation. You pay only once for using the deliverable forever. You are entitled any new updates within 12 months.

Consultancy License: A consulting or professional services or IT services company that intends to use the deliverables for their client work need to pay the consultancy license fee. You pay only once for using the deliverable forever. You are entitled any new updates within 12 months.

Product FAQs:

Can I see a Sample Deliverable?

We are sorry, but we cannot send or show sample deliverables. There are two reasons: A) The deliverables are our intellectual property, and we cannot share the same. B) While you may be a genuine buyer, our experience in the past has not been great with too many browsers and not many buyers. We believe the depth of the information in the product description and the snippets we provide are sufficient to understand the scope and quality of our products.

When can I access my deliverables?

We process each transaction manually and hence, processing a deliverable may take anywhere from a few minutes to up to a day. The reason is to ensure appropriate licensing and also validating the deliverables.

Where can I access my deliverables?

Your best bet is to log in to the portal and download the products from the included links. The links do not expire.

Are there any restrictions on Downloads?

Yes. You can only download the products three times. We believe that is sufficient for any genuine usage situation. Of course, once you download, you can save electronic copies to your computer or a cloud drive.

Can I share or sell the deliverables with anyone?

You can share the deliverables within a company for proper use. You cannot share the deliverables outside your company. Selling or giving away free is prohibited, as well.

Can we talk to you on the phone?

Not generally. Compared to our professional services fee, the price of our products is a fraction of what we charge for custom work. Hence, our business model does not support pre-sales support.

Do you offer orientation or support to understand and use your deliverables?

Yes, for a separate fee. You can hire our consultants for remote help and in some cases for onsite assistance. Please Contact Us.

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