By: Ciopages Staff Writer
Updated on: Aug 22, 2022
CRM Business Transformation, as the name suggests, is more than just implementing a CRM software solution. It is more than that. CRM Business transformation, in fact, is an integral part of your digital transformation of the enterprise. So, if CRM transformation involves just bolting on a new and shiny CRM software, for all practical purposes it can be considered a major miss and a mistake.
So, what is CRM Business Transformation? Another buzzword by the consultants? Or it truly a transformational endeavor that encompasses people, process, technology and data for the enterprise? Indeed, our view it is the latter.
Garner predicts that the size of the CRM market shall be $37 billion in 2017. So the bulk of that spending is going to be on technology and integration, but services such as CRM business transformation strategy, change management and adoption and others will constitute a significant portion of the spending as well.
We can define the CRM business transformation as the holistic rethinking of the customer value chain and transforming overall customer experience and powered by analytics, and enabled by digital technologies such as mobile, cloud, and social. It is essential you follow a well-defined CRM Transformation Framework.
If you are intent on leveraging CRM as an integral part of the digital transformation and impact business outcomes, please talk to CIOPages.com advisory services team.
Also, accelerate your CRM business transformation with a comprehensive and integrated set of artifacts and deliverables in the CRM transformation toolkit.
Individual License: Where we offer an individual license, you can use the deliverable for personal use. You pay only once for using the deliverable forever. You are entitled any new updates within 12 months.
Enterprise License: If you are representing a company, irrespective of size, and intend to use the deliverables as a part of your enterprise transformation, the enterprise license is applicable in your situation. You pay only once for using the deliverable forever. You are entitled any new updates within 12 months.
Consultancy License: A consulting or professional services or IT services company that intends to use the deliverables for their client work need to pay the consultancy license fee. You pay only once for using the deliverable forever. You are entitled any new updates within 12 months.
We are sorry, but we cannot send or show sample deliverables. There are two reasons: A) The deliverables are our intellectual property, and we cannot share the same. B) While you may be a genuine buyer, our experience in the past has not been great with too many browsers and not many buyers. We believe the depth of the information in the product description and the snippets we provide are sufficient to understand the scope and quality of our products.
We process each transaction manually and hence, processing a deliverable may take anywhere from a few minutes to up to a day. The reason is to ensure appropriate licensing and also validating the deliverables.
Your best bet is to log in to the portal and download the products from the included links. The links do not expire.
Yes. You can only download the products three times. We believe that is sufficient for any genuine usage situation. Of course, once you download, you can save electronic copies to your computer or a cloud drive.
You can share the deliverables within a company for proper use. You cannot share the deliverables outside your company. Selling or giving away free is prohibited, as well.
Not generally. Compared to our professional services fee, the price of our products is a fraction of what we charge for custom work. Hence, our business model does not support pre-sales support.
Yes, for a separate fee. You can hire our consultants for remote help and in some cases for onsite assistance. Please Contact Us.