Directory IT Service ManagementITSM PlatformsAlemba

Alemba

About Alemba

Alemba Service Manager (ASM) is an ITSM and enterprise service management platform. It provides workflow configuration, self-service portal, asset management, incident management, problem management, service level management, knowledge management, chatbot, request fulfillment, service catalog, change management, and resource management.

Key Capabilities

✓No-code workflow automation for IT processes
✓AI Ops for proactive problem management
✓License-free self-service portal access
✓Real-time SLA tracking with automated alerts
✓Federated Configuration Management Database (CMDB)

Integrations

Microsoft TeamsServiceNowAzure DevOps

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Quick Facts

www.alemba.com

CategoryIT Service Management

SubcategoryITSM Platforms

PricingSubscription

DeploymentSaaS

Target SizeEnterprise

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