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Freshdesk

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About Freshdesk

Freshdesk is a customer service platform that includes AI, people management, and workflow tools.

Key Capabilities

✓Omnichannel customer service management
✓AI-powered automated ticket resolution
✓Advanced ticketing and workflow automation
✓Centralized command center for customer insights
✓Self-service portals with AI assistance

Integrations

Business applicationsCollaboration toolsCRM systems

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This profile was compiled by CIOPages from public sources with AI assistance, and may be incomplete or out of date. It is informational only and not an endorsement. Represent this vendor? Claim this listing or .

Quick Facts

CategoryIT Service Management

SubcategoryITSM Platforms

PricingSubscription

DeploymentSaaS

Target SizeEnterprise

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