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Groove

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About Groove

Groove is a B2B support platform that routes support signals, churn indicators, and product information to relevant team members.

Key Capabilities

✓Shared inbox for unified customer conversations
✓AI-powered ticket tagging and sentiment analysis
✓Automated ticket routing and workflow automation
✓Custom fields and SLA management
✓Integrations with Slack, Salesforce, and HubSpot

Integrations

SlackSalesforceHubSpot

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This profile was compiled by CIOPages from public sources with AI assistance, and may be incomplete or out of date. It is informational only and not an endorsement. Represent this vendor? Claim this listing or .

Quick Facts

www.groovehq.com

CategoryIT Service Management

SubcategoryITSM Platforms

PricingSubscription

DeploymentSaaS

Target SizeEnterprise

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