Directory IT Service ManagementEndpoint & Device ManagementAtera

Atera

About Atera

Atera's platform includes AI agents intended to resolve technical incidents across devices, servers, and networks. The IT essentials suite includes ticketing, RMM, service desk, patching, and AI agents. Pricing for the suite is per technician.

Used for

Monitoring and controlling endpoint devices remotely
Automating patch and software deployment
Tracking and prioritizing support tickets
Tracking IT alerts by severity
Generating scripts and knowledge base articles with AI assistance

Who it is for

Teams managing corporate devices and networks
Expanding IT teams needing flexibility and automation
Established teams requiring compliance and insights
Managed service providers and corporate IT departments

From Atera's own website, read 2026-10-23. How we build listings.

How to evaluate Endpoint & Device Management

This is how the CIOPages Research Team evaluates this category. It is not an assessment of Atera. It comes from our Unified Endpoint Management (UEM) buyer guide.

30%

OS Breadth & Per-Platform Depth

Genuine management depth on every OS you run — Windows, macOS, iOS/iPadOS, Android (incl. Android Enterprise work profile), Linux, and rugged/wearable/shared devices — not just an enrollment checkbox. How quickly the vendor supports new Apple Declarative Device Management and Android features each OS release

20%

Identity & Zero-Trust Integration

Native conditional access tied to device compliance/posture, integration with your IdP (Entra ID, Okta, Google), certificate and Wi-Fi/VPN provisioning, and how device signals feed access decisions rather than living in a silo

18%

Security Convergence

Built-in or tightly integrated mobile threat defense, endpoint privilege management, vulnerability/patch posture, attack-surface and compliance enforcement, and clean hand-off to your EDR/XDR — UEM as a security control, not just inventory

17%

App, Patch & Configuration Lifecycle

OS and third-party patching coverage and cadence, app deployment and packaging (incl. macOS and store/VPP apps), zero-touch provisioning (Autopilot, Apple ADE, Android zero-touch), policy/baseline management, and self-healing or remediation automation

10%

Scale, DEX & Administration

Performance and reliability at your device count, multi-tenant/RBAC and delegated admin, reporting and fleet visibility, end-user self-service, and digital employee experience (DEX) telemetry — device health and remediation, not just compliance state

Deployment Model & Licensing Fit

Cloud vs. self-hosted/on-prem options and data residency, how the per-device/per-user model maps to your estate, and whether the capability you need is bundled in licenses you already own or is a paid add-on tier

Other Endpoint & Device Management Vendors

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Addigy

AnyDesk

BeyondTrust Remote Support

Bomgar (BeyondTrust)

Citrix Endpoint Management

ConnectWise Manage

CIOPages put this listing together from public sources. It’s information, not an endorsement. How we build listings. Work here? Claim this listing or .