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BMC Helix

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About BMC Helix

BMC Helix provides AI agents for organizations.

Key Capabilities

✓AI-powered incident and problem management
✓Automated service request fulfillment
✓Change and release management
✓Multi-cloud service management
✓Integrated asset and configuration management

Integrations

ServiceNowMicrosoft TeamsJira Service Management

Other IT Service Management Vendors

Jira Service Management (Atlassian)

Related Buyer Guides

Independent evaluation frameworks for this category.

CMDB & IT Discovery

Compare ServiceNow, BMC Helix, Device42, Flexera, Atlassian Assets, and ManageEngine — judged on discovery coverage, reconciliation, and service mapping, not the schema everyone ships.

Digital Workplace & Employee Experience

Compare Microsoft Viva, Staffbase, Simpplr, Unily, LumApps, Firstup, Workvivo, and Interact — with the suite-native-vs-dedicated-DEX call, and whether you can actually reach the frontline, as the deciding criterion.

Unified Endpoint Management (UEM)

Evaluate Microsoft Intune, Omnissa Workspace ONE, Ivanti, Jamf, ManageEngine, IBM MaaS360, and SOTI against your full device estate — where the win is on the macOS, mobile, and rugged long tail, not the Windows fleet every vendor handles.

This profile was compiled by CIOPages from public sources with AI assistance, and may be incomplete or out of date. It is informational only and not an endorsement. Represent this vendor? Claim this listing or .

Quick Facts

www.bmc.com/it-solutions/bmc-helix.html

CategoryIT Service Management

PricingSubscription

Founded1980

HeadquartersHouston, USA

DeploymentSaaS

Target SizeEnterprise

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