Freshservice
About Freshservice
Freshservice is an AI-driven IT Service Management (ITSM) platform designed to streamline IT and business service delivery for enterprises. It provides a unified solution that integrates service desk, asset tracking, and infrastructure management with intelligent automation and AI assistance. The platform is built to reduce complexity while enhancing productivity, enabling IT teams to resolve issues faster and improve employee satisfaction.
Targeted at enterprise IT organizations, Freshservice supports a broad range of IT operations including incident management, asset management, IT operations management, and enterprise service management for HR, facilities, and finance teams. Its AI capabilities assist employees, agents, and IT leaders by automating routine tasks, providing real-time insights, and enabling proactive decision-making. The platform’s SaaS deployment ensures easy implementation and scalability without the overhead of traditional enterprise tools.
Other IT Service Management Vendors
View allRelated Buyer Guides
Our buyer guides across IT Service Management. Each one compares the main vendors in its category and what buyers weigh up.
CIOPages put this listing together from public sources. It’s information, not an endorsement. How we build listings. Work here? Claim this listing or .
Quick Facts
www.freshworks.com/freshserviceWe publish a detail only when we can point at the page it came from. Claim this listing to fill in the rest.