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Kayako

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About Kayako

Kayako is an AI Help Desk Platform that handles customer support tickets and responses. It is implemented by Kayako's team.

Key Capabilities

✓AI-powered ticket triage and routing
✓Automated response drafting and follow-ups
✓Continuous AI learning from human resolutions
✓Shared inbox and knowledge base integration
✓Multi-channel support including email, chat, and voice

Integrations

Email systemsChat platformsVoice support systems

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Quick Facts

CategoryIT Service Management

SubcategoryITSM Platforms

PricingSubscription

DeploymentSaaS

Target SizeEnterprise

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