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Zoho Desk

About Zoho Desk

Zoho Desk is customer service software that combines customer information, communication channels, and context, and includes AI features.

Key Capabilities

  • AI-powered autonomous support agents
  • Omnichannel customer engagement
  • Workflow automation and predictive intelligence
  • Built-in analytics and real-time insights
  • Mobile apps for Android and iOS

Integrations

50+ native Zoho appsCRM and communication platforms

Related Buyer Guides

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Quick Facts

www.zoho.com/desk
CategoryIT Service Management
SubcategoryITSM Platforms
PricingSubscription
DeploymentSaaS
Target SizeEnterprise