Zoho Desk
About Zoho Desk
Zoho Desk is customer service software that combines customer information, communication channels, and context, and includes AI features.
Key Capabilities
- ✓AI-powered autonomous support agents
- ✓Omnichannel customer engagement
- ✓Workflow automation and predictive intelligence
- ✓Built-in analytics and real-time insights
- ✓Mobile apps for Android and iOS
Integrations
50+ native Zoho appsCRM and communication platforms
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Quick Facts
www.zoho.com/deskCategoryIT Service Management
SubcategoryITSM Platforms
PricingSubscription
DeploymentSaaS
Target SizeEnterprise