Adobe AI Footnotes
What Adobe's AI features do with your data, as Adobe publishes it. Checked October 31, 2026.
Agent access
Official Adobe MCP servers for Experience Cloud applications (Journey Optimizer, Analytics, Customer Journey Analytics, Experience Manager, Workfront, Marketo Engage and others; Target and Real-Time CDP in public beta), and the Firefly API. The Adobe for creativity connector brings tools from Photoshop, Illustrator, Firefly, Express, Premiere, Lightroom, InDesign and Stock into Claude. source, source 2, source 3, source 4, source 5, source 6 · checked October 31, 2026
Adobe Firefly (generative AI in Firefly and Creative Cloud apps)
Firefly plans for teams, Creative Cloud for teams and Creative Cloud for enterprise
| On by default? | Not published as of October 31, 2026 |
|---|---|
| How an admin turns it off | Not published as of October 31, 2026 |
| Trains on customer data? | Adobe states it has never trained Firefly on customer content, and that its agreements with partner model providers bar them from training on customer content. source, source 2 · checked October 31, 2026 |
| Retention | Not published as of October 31, 2026 |
| Where data is processed | Not published as of October 31, 2026 |
| Model providers | Adobe's own Firefly models, plus partner models in Firefly that Adobe names as OpenAI (GPT Image 2), Google (Nano Banana 2, Veo 3.1), Runway, ElevenLabs, Kling and Flux. source, source 2 · checked October 31, 2026 |
| Price | Metered in generative credits from a monthly allocation per license; partner model outputs, video and audio use credits. Enterprise customers can get Firefly Custom Models and IP indemnification through enterprise plans. source, source 2 · checked October 31, 2026 |
Firefly AI Assistant (public beta)
Creative Cloud Pro and paid Firefly plans (Pro, Pro Plus and Premium)
| On by default? | Not published as of October 31, 2026 |
|---|---|
| How an admin turns it off | Not published as of October 31, 2026 |
| Trains on customer data? | Not published as of October 31, 2026 |
| Retention | Not published as of October 31, 2026 |
| Where data is processed | Not published as of October 31, 2026 |
| Model providers | Powered by Adobe's creative agent. source · checked October 31, 2026 |
| Price | Rolling out in public beta to customers on Creative Cloud Pro or paid Firefly plans (Pro, Pro Plus and Premium); during the beta, eligible customers get complimentary daily generative credits for the assistant. source, source 2 · checked October 31, 2026 |
Acrobat AI Assistant
Acrobat Studio, the AI Assistant add-on and Acrobat for enterprise
| On by default? | Not published as of October 31, 2026 |
|---|---|
| How an admin turns it off | Not published as of October 31, 2026 |
| Trains on customer data? | Adobe states Acrobat AI Assistant does not use customer content to train Adobe's AI models. source, source 2 · checked October 31, 2026 |
| Retention | Not published as of October 31, 2026 |
| Where data is processed | Not published as of October 31, 2026 |
| Model providers | Not published as of October 31, 2026 |
| Price | Included in Acrobat Studio for teams (annual, billed monthly or prepaid); the business pricing page shows no AI Assistant add-on price. source, source 2 · checked October 31, 2026 |
EU AI Act
The European Commission lists Adobe among the signatories of the AI Pact voluntary pledges (as of October 31, 2026). source · checked October 31, 2026
Not published by Adobe as of October 31, 2026
- Admin Console path to turn off Firefly features, partner models and Acrobat AI Assistant (published on helpx.adobe.com, which did not load on the check date)
- Default state of Firefly features, partner models and Acrobat AI Assistant for enterprise organizations
- Retention period and processing regions for Acrobat AI Assistant and Firefly prompts and outputs
- Model providers behind Acrobat AI Assistant on a current Adobe page
- Generative credit allowance and price for Creative Cloud for enterprise and Firefly for enterprise
- HIPAA coverage for Firefly, Creative Cloud or Acrobat AI Assistant (the compliance list marks only Acrobat Sign, Experience Cloud, Managed Services and Commerce as HIPAA ready)
- Whether Firefly AI Assistant or Acrobat AI Assistant connects to outside MCP servers
- A release stage for the Adobe for creativity connector
Changes
No changes recorded since the first check on October 31, 2026.
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