Asana AI Footnotes
What Asana's AI features do with your data, as Asana publishes it. Checked October 31, 2026. Asana in the Directory.
Agent access
Asana's V2 MCP server at https://mcp.asana.com/v2/mcp is generally available. Enterprise+ and Legacy Enterprise customers allow or block MCP clients per client through app management. The V1 beta server (https://mcp.asana.com/sse) is deprecated. source, source 2, source 3, source 4, source 5, source 6 · checked October 31, 2026
Stage: generally available. Authentication: OAuth with a pre-registered MCP app (client ID and secret from the Asana developer console); dynamic client registration is not supported. MCP app tokens work only with the MCP server and expire after one hour.
Asana AI features (smart summaries, smart status, smart chat and others)
Asana AI on paid plans (Starter, Advanced, Enterprise, Enterprise+ and legacy tiers)
| On by default? | Not published as of October 31, 2026 |
|---|---|
| How an admin turns it off | Super admins of organizations, and billing owners or creators of workspaces, turn Asana AI on or off for the whole domain in the admin console > Asana AI > Settings, and enable or disable specific providers under Advanced > Providers and APIs. An organization without a super admin can disable Asana AI but not enable it. source, source 2 · checked October 31, 2026 |
| Trains on customer data? | Neither Asana nor its AI partners use customer data to train AI models; the Product-Specific Terms state the same for third-party AI partners. source, source 2 · checked October 31, 2026 |
| Retention | AI partners are contractually required to delete customer data when an individual AI query completes. source · checked October 31, 2026 |
| Where data is processed | The sub-processor list gives these locations for AI processing: AWS Bedrock in the United States and European Union; Anthropic in the United States; OpenAI in the United States and Norway; Google (Gemini) in the United States, Belgium, Frankfurt, London, Madrid, Milan and Zurich; Fireworks AI in the United States. Domains with Asana Data Residency, and those buying through AWS Marketplace, have all AI traffic routed through AWS Bedrock. source, source 2, source 3, source 4 · checked October 31, 2026 |
| Model providers | OpenAI, Anthropic, AWS Bedrock, Google Gemini and Fireworks.ai (open-weight models); AWS Bedrock cannot be disabled separately. Smart chat, smart status and smart goals use Anthropic; smart projects uses OpenAI. source, source 2, source 3 · checked October 31, 2026 |
| Price | Included in every paid plan (AI Assists). Starter is listed at 10.99 USD per user per month billed annually (13.49 USD monthly) and Advanced at 24.99 USD billed annually. source, source 2 · checked October 31, 2026 |
AI Teammates and Asana Dash (AI agents)
Asana Starter, Advanced, Enterprise and Enterprise+
| On by default? | Not published as of October 31, 2026 |
|---|---|
| How an admin turns it off | Admin console > Users > Licenses column > AI spending: toggle each user's ability to consume AI requests, which controls use of AI Teammates. Admins can also cap on-demand spending. source, source 2 · checked October 31, 2026 |
| Trains on customer data? | Asana does not use or permit third-party AI partners to use Customer Data to train the generative AI models used to provide Asana AI. source · checked October 31, 2026 |
| Retention | Not published as of October 31, 2026 |
| Where data is processed | Not published as of October 31, 2026 |
| Model providers | Not published as of October 31, 2026 |
| Price | Consumption in AI requests: 5 per user per month, pooled up to 50 per account on Starter and Advanced and up to 250 on Enterprise and Enterprise+. Extra requests cost 0.50 USD each prepaid or 0.60 USD each on demand. On-demand billing stays off until an admin turns it on. source, source 2, source 3 · checked October 31, 2026 |
AI Studio
Asana Starter, Advanced, Enterprise and Enterprise+ (Basic included; Plus and Pro paid)
| On by default? | Not published as of October 31, 2026 |
|---|---|
| How an admin turns it off | Needs Asana AI on (admin console > Billing > AI Studio shows status). To keep members out, give them a custom role with the AI Automations permission turned off. Admins enable web access in the Asana AI section of the admin console. source, source 2 · checked October 31, 2026 |
| Trains on customer data? | Asana and its AI partners do not use customer data to train models; partners delete input and output data after each response. source · checked October 31, 2026 |
| Retention | AI partners delete input and output data after each response. source · checked October 31, 2026 |
| Where data is processed | Not published as of October 31, 2026 |
| Model providers | OpenAI or Anthropic, as available and as selected by users; web search runs only on OpenAI models. source, source 2 · checked October 31, 2026 |
| Price | Consumption in AI Studio credits, metered by the data processed through the chosen model. AI Studio Basic credits included per billing account per month: 50,000 on Starter, 75,000 on Advanced, 200,000 on Enterprise and 200,000 on Enterprise+. AI Studio Plus and Pro are paid tiers. source, source 2, source 3, source 4, source 5, source 6, source 7 · checked October 31, 2026 |
AI Meetings
Asana Advanced, Enterprise and Enterprise+
| On by default? | Not published as of October 31, 2026 |
|---|---|
| How an admin turns it off | AI Meetings is one of the features covered by the Enable Asana AI control in the admin console. source · checked October 31, 2026 |
| Trains on customer data? | Neither Asana nor its AI partners use customer data to train AI models. source · checked October 31, 2026 |
| Retention | Not published as of October 31, 2026 |
| Where data is processed | Not published as of October 31, 2026 |
| Model providers | Recall.ai (Hyperdoc Inc.) is the transcription sub-processor; Asana's AI partner list also names Recall.ai. source, source 2 · checked October 31, 2026 |
| Price | One AI request per meeting summary for meetings up to 60 minutes, plus one per extra 60-minute block. source · checked October 31, 2026 |
Connections to outside MCP servers
AI Teammates connect to external MCP servers through custom MCP apps that organization admins or developers create in the Asana developer console and distribute to workspaces; OAuth 2.0 only. All apps are allowed by default; admins can block apps or allow only approved ones through App management. Each user connects with their own account. source, source 2, source 3, source 4, source 5 · checked October 31, 2026
Compliance
- HIPAA: Available on Enterprise+ (and Legacy Enterprise customers who already enabled it); a super admin agrees to the BAA in the admin console. Activating HIPAA changes how Asana AI features behave, and AI web access is not available in HIPAA-compliant workspaces. source, source 2, source 3 · checked October 31, 2026
- FedRAMP: Asana Gov is FedRAMP Moderate (Class C) Authorized. AI features are off by default there; super admins can turn them on. Enabled AI features run on Anthropic models hosted on AWS Bedrock, and web content access and third-party data connectors cannot be enabled. source, source 2, source 3, source 4 · checked October 31, 2026
EU AI Act
A use restriction, not a statement of Asana's own position under the Act: Asana's Product-Specific Terms (effective October 5, 2026) bar customers from using Asana AI for any purpose prohibited under the EU AI Act. source · checked October 31, 2026
Not published by Asana as of October 31, 2026
- Whether Asana AI is on or off by default for commercial (non-Gov) paid domains
- Where AI partners process data for a given data residency region (Asana's pages differ: the AI FAQ says the United States or the European Union depending on the customer's region; the sub-processor list also names Norway, London and Zurich)
- Retention period for AI Meetings transcripts and summaries
- Named models behind AI Teammates and Asana Dash
- A release stage for custom MCP apps in AI Teammates
- A statement of Asana's own position under the EU AI Act (Asana is not on the European Commission GPAI Code of Practice or AI Pact signatory lists on the check date)
Changes
No changes recorded since the first check on October 31, 2026.
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