CIOPages

AI Footnotes

Canva AI Footnotes

What Canva's AI features do with your data, as Canva publishes it. Checked October 31, 2026.

Agent access

Official Canva MCP server (remote, at https://api.canva.com/connect/v1/mcp) for design generation, editing, search, assets, export and comments; since October 27, 2026 developers can enable it in the Developer Portal without waiting for approval, except clients that use a Client ID Metadata Document, which still apply through a waitlist. The Canva AI Connector links ChatGPT, Claude, Gemini and Microsoft Copilot on all plans. On Teams, Business, Nonprofit, Education and Enterprise, admins turn the AI Connector on or off under Admin Dashboard > Controls and Permissions > Third-party integrations. source, source 2, source 3, source 4, source 5, source 6, source 7, source 8, source 9 · checked October 31, 2026

Canva AI (Canva AI 2.0 conversational design)

Canva Pro, Teams, Business, Enterprise and Nonprofit

On by default?On by default for Canva Teams and Canva Business members; on Canva Education only admins and teachers have access by default. source, source 2 · checked October 31, 2026
How an admin turns it offSettings > Controls and permissions > Permissions > Magic and AI, then choose who can access Canva AI and each Magic feature, including "Use team content to generate AI responses". Available to Teams, Business, Enterprise and Education owners and admins. source, source 2, source 3, source 4 · checked October 31, 2026
Trains on customer data?Varies by plan: for Canva Business, Teams and Enterprise the privacy setting is disabled, Canva does not use their content to improve AI-powered features, and does not let third parties do so; an admin opt-in is announced as coming soon. Other plans follow each user's Privacy Settings. Education student content is never used. source, source 2, source 3, source 4 · checked October 31, 2026
RetentionNot published as of October 31, 2026
Where data is processedNot published as of October 31, 2026
Model providersCanva's sub-processor list (updated October 23, 2026) names Alibaba Cloud, Amazon Web Services, Anthropic, Baseten, Byteplus, ElevenLabs, Features & Labels, Fireworks.ai, Google, Kling AI, Nanonoble and OpenAI for Canva AI Services, and the Canva group company Leonardo.AI for Canva and Affinity AI services. Alibaba Cloud, Byteplus, Kling AI and Nanonoble do not process personal data for Canva Enterprise, Canva Education or customers with a signed order form. source, source 2, source 3, source 4, source 5, source 6 · checked October 31, 2026
PriceIncluded monthly AI allowance per member, not pooled: Business and Enterprise get 20 times the Free allowance for Premium and Ultra AI tools, Pro, Nonprofits and Education 10 times. Conversational design with Canva AI 2.0 is an Ultra AI tool. Pro, Teams, Business and Nonprofits can buy the AI Pass add-on; Business can also buy AI top-ups. Enterprise and Education keep Premium AI features with short pauses after the limit, but Ultra AI tools stop until the monthly reset. source, source 2, source 3, source 4, source 5, source 6, source 7 · checked October 31, 2026

Magic Studio (Magic Write, Magic Design, Magic Edit, Magic Media and other Magic features)

Canva Teams, Business, Enterprise

On by default?On by default for Canva Teams and Canva Business members; on Canva Education only admins and teachers have access by default. source, source 2 · checked October 31, 2026
How an admin turns it offSettings > Controls and permissions > Permissions > Magic and AI, with a separate access setting for each Magic feature (Magic Write, Magic Design, Magic Edit, Magic Media, Dream Lab, Canva Code and others). Changes apply to new designs. source, source 2, source 3 · checked October 31, 2026
Trains on customer data?Varies by plan: for Canva Business, Teams and Enterprise the privacy setting is disabled, Canva does not use their content to improve AI-powered features, and does not let third parties do so; an admin opt-in is announced as coming soon. Other plans follow each user's Privacy Settings. Education student content is never used. source, source 2, source 3, source 4 · checked October 31, 2026
RetentionNot published as of October 31, 2026
Where data is processedNot published as of October 31, 2026
Model providersCanva names OpenAI as its partner for Magic Write; the sub-processor list names the AI providers for Canva AI Services as a whole. source, source 2, source 3 · checked October 31, 2026
PriceStandard AI tools, such as Magic Write and Translate, do not count toward the monthly AI allowance on paid plans other than Pro Lite (fair use applies); Premium tools such as Magic Layers and Canva Code draw from the allowance. Eligible Enterprise customers are indemnified for Magic Studio output at no extra cost. source, source 2 · checked October 31, 2026

Connections to outside MCP servers

Canva AI connects to users' tools such as Gmail, Notion and Google Calendar through connectors built on MCP. Connectors are read-only and text-only, and Canva builds and maintains all of them; third-party connectors are not accepted. source, source 2, source 3, source 4 · checked October 31, 2026

EU AI Act

Canva publishes an EU AI Act training data summary for its CRAFT-1 2K model under Article 53(1)(d). source · checked October 31, 2026

Not published by Canva as of October 31, 2026

  • Retention period for Canva AI prompts and outputs
  • Region where Canva AI processing runs (the Enterprise data residency setting, US or EU, covers stored designs, media, folders, audit logs and search indexes)
  • Default state of Magic and AI features on Canva Enterprise
  • A release stage for the Canva MCP server and the AI Connector
  • Admin controls for Canva AI connectors, and their release stage
  • HIPAA business associate agreement or FedRAMP authorization
  • Size of the monthly AI allowance in uses or credits, and the list price of AI Pass and AI top-ups

Changes

No changes recorded since the first check on October 31, 2026.

How this page is made, and how to send a correction: method.

Keep reading

State of Play
Governance, risk and compliance

The annual review of this market: what changed, with answers from the vendors in it.

Checklist
AI Governance & Ethics Checklist

Ensure responsible AI development and deployment across your organization.

Adobe