Datadog AI Footnotes
What Datadog's AI features do with your data, as Datadog publishes it. Checked October 31, 2026. Datadog in the Directory.
Agent access
Datadog MCP Server, a remote server generally available since March 9, 2026. Admins can turn it off for the whole organization with the MCP Access setting. It is not available on Datadog's GovCloud sites. The server does not send Datadog data to a third-party AI provider; the customer's AI client does. source, source 2, source 3, source 4, source 5 · checked October 31, 2026
Stage: generally available. Authentication: OAuth 2.0 (recommended), or header-based Personal Access Tokens, Service Access Tokens, or API and application keys. Users need the MCP Read or MCP Write permission, and admins control organization-wide MCP Access and MCP Write Access.
Bits Chat
Datadog Bits AI (web app, mobile app and Slack), billed in AI Credits
| On by default? | On by default: the Bits Chat Access permission is enabled for the Datadog Admin, Datadog Standard and Datadog Read Only roles. source · checked October 31, 2026 |
|---|---|
| How an admin turns it off | Plan & Usage > AI Credits has one org-level toggle that turns off every AI Credits product. To turn off Bits Chat alone, remove the Bits Chat Access permission from roles in Organization Settings > Roles. source, source 2 · checked October 31, 2026 |
| Trains on customer data? | Not published as of October 31, 2026 |
| Retention | Bits Chat messages are kept 15 months by default. Users can delete a chat from History. source, source 2 · checked October 31, 2026 |
| Where data is processed | Datadog lists each of its AI-service subprocessors in the United States. It does not say where Bits AI inference runs for customers on EU or other non-US Datadog sites. source, source 2 · checked October 31, 2026 |
| Model providers | Datadog lists Anthropic, Baseten, Databricks, Fireworks.ai, Nebius, OpenAI and Together Computer as subprocessors for AI services (list updated October 16, 2026). Datadog does not say which provider serves which Bits AI feature. source, source 2, source 3, source 4, source 5, source 6, source 7 · checked October 31, 2026 |
| Price | Consumption: billed in AI Credits, about 0.5 credits per message. US-site list prices (US1, US3, US5): credits start at 500 USD per 500 credits per month billed annually, or 1.30 USD per credit on demand. Unused commit credits do not roll over. source, source 2, source 3, source 4 · checked October 31, 2026 |
Bits Investigation (formerly Bits AI SRE)
Datadog Bits AI, billed in AI Credits
| On by default? | On by default: the two Bits Investigation permissions are added to Datadog's managed roles. source · checked October 31, 2026 |
|---|---|
| How an admin turns it off | Remove the bits_investigations_read and bits_investigations_write permissions from all roles, or turn off all AI Credits products with the org-level toggle in Plan & Usage > AI Credits. source · checked October 31, 2026 |
| Trains on customer data? | Not published as of October 31, 2026 |
| Retention | Investigations are kept for the life of the account. source · checked October 31, 2026 |
| Where data is processed | Datadog lists each of its AI-service subprocessors in the United States. It does not say where Bits AI inference runs for customers on EU or other non-US Datadog sites. source, source 2 · checked October 31, 2026 |
| Model providers | Datadog lists Anthropic, Baseten, Databricks, Fireworks.ai, Nebius, OpenAI and Together Computer as subprocessors for AI services (list updated October 16, 2026). Datadog does not say which provider serves which Bits AI feature. The Bits Investigation product page states zero data retention with third-party AI service providers. source, source 2, source 3, source 4, source 5, source 6, source 7, source 8 · checked October 31, 2026 |
| Price | Consumption: about 4 AI Credits per autonomous investigation. US-site list prices (US1, US3, US5): 500 USD per 500 credits per month billed annually or 1.30 USD per credit on demand. source, source 2, source 3 · checked October 31, 2026 |
Bits Code
Datadog Bits AI, billed in AI Credits
| On by default? | On by default: all AI Credits products, including Bits Code, are enabled for the Datadog Standard role. source · checked October 31, 2026 |
|---|---|
| How an admin turns it off | Remove the Bits Code Write permission from roles in Organization Settings > Roles, or turn off all AI Credits products with the org-level toggle in Plan & Usage > AI Credits. source, source 2 · checked October 31, 2026 |
| Trains on customer data? | Not published as of October 31, 2026 |
| Retention | Source code is kept 7 days by default. source · checked October 31, 2026 |
| Where data is processed | Datadog lists each of its AI-service subprocessors in the United States. It does not say where Bits AI inference runs for customers on EU or other non-US Datadog sites. source, source 2 · checked October 31, 2026 |
| Model providers | Datadog lists Anthropic, Baseten, Databricks, Fireworks.ai, Nebius, OpenAI and Together Computer as subprocessors for AI services (list updated October 16, 2026). Datadog does not say which provider serves which Bits AI feature. The Bits Code product page states zero-retention and zero-training agreements with third-party AI service providers. source, source 2, source 3, source 4, source 5, source 6, source 7, source 8 · checked October 31, 2026 |
| Price | Consumption: about 5 AI Credits per code fix. US-site list prices (US1, US3, US5): 500 USD per 500 credits per month billed annually or 1.30 USD per credit on demand. source, source 2, source 3 · checked October 31, 2026 |
Connections to outside MCP servers
Datadog offers MCP-based integrations, such as Sentry MCP, that give the Bits AI SRE agent access to a third-party MCP server during investigations. An account is added per integration in Datadog. Datadog does not document connecting other MCP servers of the customer's choice to Bits Chat or Bits Investigation, and gives no release stage. source, source 2 · checked October 31, 2026
Compliance
- HIPAA: Bits Investigation, Bits Chat, Bits Security Analyst, Bits Agent Builder and the Datadog MCP Server are Extended Eligible Services under Datadog's Business Associate Agreement (list updated July 23, 2026). Bits Code is not listed. source, source 2, source 3, source 4 · checked October 31, 2026
- FedRAMP: Datadog for Government (US1-FED) is Datadog's FedRAMP High Certified site. AI Credit products, which include Bits Chat, Bits Investigation and Bits Code, are not supported for FedRAMP customers, and the MCP Server is not GovCloud compatible. source, source 2, source 3, source 4 · checked October 31, 2026
Not published by Datadog as of October 31, 2026
- Whether Datadog uses customer data to train its own models (Datadog states zero-training agreements only for third-party AI providers, on the Bits Code and Bits Security Analyst pages)
- Whether Datadog's zero-retention terms with third-party AI providers cover Bits Chat
- Which AI subprocessor or model serves each Bits AI feature
- Region where Bits AI inference runs for customers on EU and other non-US Datadog sites
- Whether Bits Chat can connect to MCP servers the customer chooses
- An EU AI Act statement on a page that could be opened (Datadog's Trust Center blocks automated reading); Datadog is not on the European Commission's AI Pact or GPAI Code of Practice signatory lists
Changes
No changes recorded since the first check on October 31, 2026.
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