Dropbox AI Footnotes
What Dropbox's AI features do with your data, as Dropbox publishes it. Checked October 31, 2026. Dropbox in the Directory.
Agent access
Two official remote MCP servers: the Dropbox MCP server at https://mcp.dropbox.com/mcp (files, folders, Paper docs and Dropbox Sign tools) and the Dropbox Dash MCP server at https://mcp.dropbox.com/dash (search and read across Dash-connected sources). source, source 2, source 3, source 4 · checked October 31, 2026
Dropbox Dash (universal search, Chat, summaries, Stacks)
Dropbox Dash (Dash for Teams, Dash for Business) and Dash in Dropbox
| On by default? | Not published as of October 31, 2026 |
|---|---|
| How an admin turns it off | Access follows Dash licenses: Admin console > Members, then Assign or Remove next to the product under Products. Team members without a Dash license lose access to Dash. source, source 2 · checked October 31, 2026 |
| Trains on customer data? | No. Dropbox lists no third-party model training on customer data as a control for all models behind its AI features, its contracts bar providers from training on customer data, and its AI Principles say it will not build generative AI models using customer content without consent. source, source 2, source 3 · checked October 31, 2026 |
| Retention | A 90-day data retention period applies to all models used to power Dropbox AI features. source, source 2 · checked October 31, 2026 |
| Where data is processed | Not published as of October 31, 2026 |
| Model providers | OpenAI and Anthropic models. OpenAI models run in a Dropbox-managed environment on Microsoft Azure, through OpenAI, or on Groq infrastructure (GPT OSS 20B); Anthropic Claude models run on AWS Bedrock. source, source 2, source 3 · checked October 31, 2026 |
| Price | Dash comes to Dropbox through the Dash for Teams and Dash for Business plans. Dash for Teams has a free 30-day trial; after a trial, admins choose which team members get a paid Dash license, billed monthly or annually. source, source 2, source 3, source 4 · checked October 31, 2026 |
AI in Dropbox (organize and rename files, AI actions, image search)
Dropbox Standard and Advanced, for select teams
| On by default? | Not published as of October 31, 2026 |
|---|---|
| How an admin turns it off | Not published as of October 31, 2026 |
| Trains on customer data? | No. Dropbox lists no third-party model training on customer data as a control for all models behind its AI features, its contracts bar providers from training on customer data, and its AI Principles say it will not build generative AI models using customer content without consent. source, source 2, source 3 · checked October 31, 2026 |
| Retention | A 90-day data retention period applies to all models used to power Dropbox AI features. source, source 2 · checked October 31, 2026 |
| Where data is processed | Not published as of October 31, 2026 |
| Model providers | Not published as of October 31, 2026 |
| Price | Included for select teams on Standard and Advanced, with AI credits: Standard starts at 250 AI credits per month and Advanced at 750. source, source 2 · checked October 31, 2026 |
Compliance
Not published by Dropbox as of October 31, 2026
- Whether Dash and AI in Dropbox features are on or off when a team plan starts, and an admin setting to turn them off other than Dash license assignment
- Regions where Dash and Dropbox AI processing runs
- List prices for Dash for Teams and Dash for Business
- Whether Dash features embedded in Dropbox cost extra: an undated Dash page says no added cost during the preview rollout, while help articles describe paid Dash licenses after a free trial
- A single release stage for the Dropbox MCP server (its help page says both open beta and generally available) and any stage for the Dash MCP server
- Whether Dash connects to outside MCP servers
- FedRAMP status for Dropbox, Dash or Dropbox AI
- An EU AI Act statement (Dropbox is not on the European Commission's GPAI Code of Practice or AI Pact signatory lists on 2026-10-31)
Changes
No changes recorded since the first check on October 31, 2026.
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