Miro AI Footnotes
What Miro's AI features do with your data, as Miro publishes it. Checked October 31, 2026.
Agent access
Official Miro MCP server at https://mcp.miro.com/ for all plans. On by default on Free, Starter, Business and Education; on Enterprise a company admin must enable it (Admin settings > Apps and integrations > MCP) and can limit it to teams, user groups and specific MCP clients. Daily tool-call limits by plan, reset at 00:00 UTC: Free 100, Starter 500, Business 2,000, Enterprise 10,000. MCP actions that use Miro AI consume AI credits. source, source 2, source 3, source 4, source 5, source 6, source 7, source 8, source 9, source 10 · checked October 31, 2026
Miro AI (Create with AI: content, images and activity summaries)
Miro (all plans)
| On by default? | On by default: on Enterprise, everyone in the organization can use all groups of Miro AI features until a company admin restricts them. The admin setting exists on Enterprise and Education only. source, source 2 · checked October 31, 2026 |
|---|---|
| How an admin turns it off | Enterprise and Education: Admin Console > Miro AI > Capabilities, set each capability to Everyone, No one or Specific teams. Per-feature control needs the Enterprise Guard add-on (or the Accelerate license). An Intelligent Guardrails setting blocks all Miro AI features. source, source 2, source 3, source 4, source 5, source 6 · checked October 31, 2026 |
| Trains on customer data? | Varies by plan, under Miro's AI Terms: on Enterprise (Master Cloud Agreement), Miro obtains consent before using inputs and outputs to improve its AI features, including training or fine-tuning models, and consent can be withdrawn. On Free, Starter, Business and similar plans, Miro gives a means to object if it seeks such use. source, source 2 · checked October 31, 2026 |
| Retention | Miro's admin security article states that Miro AI data isn't retained. source · checked October 31, 2026 |
| Where data is processed | Miro data is stored at rest in the EU, US or AU according to data residency, but Miro AI interactions may be processed outside the selected region, depending on model availability in-region. source · checked October 31, 2026 |
| Model providers | Miro's third-party AI model provider list (updated July 8, 2026) names Amazon models on AWS, Anthropic models on AWS Bedrock and Anthropic, OpenAI models on Microsoft Azure OpenAI and OpenAI, and StabilityAI models on AWS Bedrock, plus open models Miro runs on AWS. The sub-processor list also names Google LLC for AI functionality, and Miro's AI reference names Google Gemini 2.5 Flash Image for image features. On Enterprise with the Accelerate license, admins can restrict which AI providers and models are available (beta). source, source 2, source 3, source 4, source 5, source 6 · checked October 31, 2026 |
| Price | Included AI credits, pooled per team and reset monthly: Free 25 per month, Starter 25 and Business 50 per license per month, Education 100 per month, Enterprise by license tier (from 2,500 per month, pooled org-wide). Starter and Business can buy extra credit bundles; Enterprise buys through Sales. Fixed costs per action range from 0 to 5 credits, and Slides and Prototypes are charged per item. source, source 2, source 3, source 4, source 5, source 6, source 7, source 8 · checked October 31, 2026 |
Sidekicks
Miro (Free, Starter, Education, Business and Enterprise; custom Sidekicks need Business, or Enterprise with an Accelerate license)
| On by default? | Not published as of October 31, 2026 |
|---|---|
| How an admin turns it off | Admin Console > Miro AI > Capabilities, under Beta features; the Sidekicks setting appears only if the feature is enabled for the organization. source, source 2, source 3 · checked October 31, 2026 |
| Trains on customer data? | Varies by plan, under Miro's AI Terms: on Enterprise (Master Cloud Agreement), Miro obtains consent before using inputs and outputs to improve its AI features, including training or fine-tuning models, and consent can be withdrawn. On Free, Starter, Business and similar plans, Miro gives a means to object if it seeks such use. source, source 2 · checked October 31, 2026 |
| Retention | Not published as of October 31, 2026 |
| Where data is processed | Miro data is stored at rest in the EU, US or AU according to data residency, but Miro AI interactions may be processed outside the selected region, depending on model availability in-region. source · checked October 31, 2026 |
| Model providers | Miro's third-party AI model provider list (updated July 8, 2026) names Amazon models on AWS, Anthropic models on AWS Bedrock and Anthropic, OpenAI models on Microsoft Azure OpenAI and OpenAI, and StabilityAI models on AWS Bedrock, plus open models Miro runs on AWS. The sub-processor list also names Google LLC for AI functionality, and Miro's AI reference names Google Gemini 2.5 Flash Image for image features. On Enterprise with the Accelerate license, admins can restrict which AI providers and models are available (beta). source, source 2, source 3, source 4, source 5, source 6 · checked October 31, 2026 |
| Price | Consumption of the team's AI credits: 2 credits per Sidekicks action, varying with the request's complexity, context and model. source, source 2 · checked October 31, 2026 |
Connections to outside MCP servers
Connectors for Miro AI (beta) let Sidekicks and Flows pull data from and act in other tools chosen from a list Miro supports: eight on Free and Starter, more on Business and on Enterprise with an Accelerate license. Connectors may need company admin approval, and admins manage them like other apps and integrations. source, source 2, source 3, source 4, source 5, source 6 · checked October 31, 2026
Compliance
- ISO/IEC 42001: Miro's trust center states that its AI systems are externally validated against ISO/IEC 42001. source · checked October 31, 2026
Not published by Miro as of October 31, 2026
- Retention period for Sidekicks prompts and outputs
- A release stage for the Miro MCP server
- Whether Connectors for Miro AI use MCP, and whether customers can add their own MCP servers
- An EU AI Act statement from Miro
- HIPAA business associate agreement or FedRAMP authorization
- List price of additional AI credit bundles
Changes
No changes recorded since the first check on October 31, 2026.
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