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Digital Transformation

High-Tech Enabled High-Touch in Healthcare

By: A Staff Writer

Date: Aug 11, 2023

The following is an ultimate guide to high-tech enabled High-Touch Healthcare. High-Tech Enabled High-Touch in Healthcare. In healthcare, 'High-Tech' refers to using advanced technologies, including artificial intelligence (AI), machine learning (ML), and analytics, to provide efficient, accurate, and pers...

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Healthcare Data Breaches

By: A Staff Writer

Date: Aug 11, 2023

The following is an ultimate guide to understanding, preventing, and mitigating healthcare data breaches. Introduction: The Rising Costs of Healthcare Data Breaches Data has become a crucial asset for businesses in an era of technological advancements. The digital revolution has led to unprecedented ...

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Healthcare revenue cycle management

By: A Staff Writer

Date: Aug 11, 2023

The following is the ultimate guide to healthcare revenue cycle management. The rapidly evolving healthcare landscape underscores the need for robust and effective revenue cycle management (RCM). As healthcare organizations grapple with diverse and complex challenges, the revenue cycle's smooth operation...

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Health Plan Member Experience Transformation

By: A Staff Writer

Date: Aug 11, 2023

The following is the ultimate guide to Health Plan Member Experience Transformation. The Health Plan Member Experience Transformation Imperative As we delve into the current landscape of health plans, there's a pressing need to transform the member experience due to the mounting pressures and evolving ch...

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Patient Care Variations

By: A Staff Writer

Date: Aug 11, 2023

The following is a comprehensive whitepaper about Patient Care Variations in healthcare settings and how to mitigate them. Care variation fundamentally represents the differences in the quality and cost of care provided to patients with similar diagnoses. More specifically, it pertains to the disparities...

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Frictionless Patient Experiences

By: A Staff Writer

Date: Aug 11, 2023

The following is the ultimate guide on how healthcare providers can foster frictionless patient experiences. In today's digital age, the benchmark for exceptional customer service and seamless experiences are set high by leading companies from various industries. However, a critical sector—healthcare—often...

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Leapfrogging Digitally

By: A Staff Writer

Date: May 25, 2023

Leapfrogging digitally, rather than playing digital catch-up is the only way for legacy corporations to keep pace with digital natives. Say Goodbye to Conventional Digital Transformation Digital Transformation represents a radical rethinking of how an organization fundamentally uses technology,...

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Digital Exhaust

By: A Staff Writer

Date: May 21, 2023

Digital Exhaust, a term that signifies the trail of data left by internet users, represents an increasingly valuable resource for businesses worldwide. This digital footprint, comprised of online browsing data, social media interactions, transactional information, and more, can provide profound insights...

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The Definitive Guide to Enterprise Digital Transformation

By: Ciopages Staff Writer

Date: Nov 29, 2018

Digital transformation is the megatrend driving billions in investment across the corporate world to reinvent the way they do business.  CIOPages.com’s definitive guide to digital transformation is a comprehensive and in-depth insight for executives and entrepreneurs on how to think, plan, implement,...

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Digital Transformation Framework

By: Ciopages Staff Writer

Date: Aug 14, 2018

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Surviving the Digital Revolution

By: Ciopages Staff Writer

Date: Dec 07, 2017

Surviving the digital revolution and thriving in this digital age is not for the faint of heart.  Surviving the digital revolution and transformation is not just about shiny new technologies, which of course are important and a means to an end, but it is about strategic intent, operational execution,...

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Marketing Capabilities driving transformation

By: Ciopages Staff Writer

Date: Sep 14, 2017

What are the features and marketing capabilities driving the transformation of marketing, advertising, and related functions? Marketing is one of the fields that has changed beyond recognition - from the ad men (unfortunately, mostly men in that era) of Madison Avenue to a quantitatively driven ...

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Digital Transformation FAQs

By: Ciopages Staff Writer

Date: Sep 09, 2017

What is Digital Transformation? CIOPages.com digital experts define Digital Transformation as a foundational shift in business models, a customer-centric culture, a mobile-first approach, technology enablement as a strategic lever, and data-driven decision making.  A real digital transformation...

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Digital Transformation Drivers

By: Ciopages Staff Writer

Date: Sep 09, 2017

What are the digital transformation drivers that are external to the company and yet are making going digital a strategic imperative?   The digital transformation drivers span a variety of categories, and while their impact on each industry or company may vary, all these drivers in totality, are...

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Digital Business Transformation Building Blocks

By: Ciopages Staff Writer

Date: May 24, 2017

Why should you care about digital business transformation building blocks? Well, if you are an executive at any firm, the pressure to go digital is coming from all quarters. Digital, alas, is the new “Plastics.” So, today we have all been conditioned to think going digital is a strategic imper...

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Digital Transformation of Products and Services

By: Ciopages Staff Writer

Date: May 23, 2017

Why do you need to think about the digital transformation of products and services? Selling your existing products in the digital channels is one challenge, but in the dot com and the web2.0 era, most companies have achieved this e-commerce capability – to some extent or the other. When compet...

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Digital Customer Engagement

By: Ciopages Staff Writer

Date: May 23, 2017

Digital customer engagement is the art, science, and technologies involved in optimizing the physical and virtual interactions and transactions with prospects, customers, and other valuable stakeholders. Innovative technologies like big data analytics, chatbots, guided self-service, augmented and...

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Customer Experience Strategy

By: Ciopages Staff Writer

Date: May 23, 2017

Customer experience strategy (CX Strategy) involves defining the foundational building blocks of who the customer segments are, their preferences and proclivities, how they wish to engage and transact, and based on such data, formulating a game plan on how to engage with the customers (and pros...

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Transforming Customer Experience – 9 Steps to Success

By: Ciopages Staff Writer

Date: May 23, 2017

Transforming customer experience is the nirvana and holy grail of digital transformation. While it is easy to want to optimize user experience, it not that simple or straightforward. Let’s first establish what is not transforming the customer experience: Nicely designed web pages are...

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The HR Digital Revolution

By: Ciopages Staff Writer

Date: May 08, 2017

The HR digital revolution is here and now. Hitherto, HR was deemed a cost center and was perhaps one of the last in line for any significant investment or transformation. The digital revolution taking place across the enterprise value chain has indeed affected the staid old world of Human Resour...

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UXD beyond visual design: Shaping the overall customer experience

By: Ciopages Staff Writer

Date: Oct 15, 2016

To be successful in today's omnichannel world, UXD beyond visual design for enterprises is a critical success factor. Throughout the 1990's and into the early part of the 21st century, visual design became one of the driving design decisions when it came to the user experience. UI was unintuitive...

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