Zoho Assist
FundedEnterprise-grade remote support and unattended access software.
About Zoho Assist
Zoho Assist is a cloud-based remote desktop software designed to provide secure, reliable remote support and unattended access for enterprises. It enables IT teams and MSPs to remotely troubleshoot, maintain, and manage PCs, laptops, mobile devices, and servers across multiple platforms including Windows, Mac, Linux, iOS, and Android. The platform supports attended and unattended remote sessions without requiring prior downloads or installations, facilitating quick and efficient issue resolution.
Targeted at large organizations and IT help desks, Zoho Assist offers extensive customization, scalability, and integrations to meet complex enterprise requirements. Beyond remote access, it includes unified endpoint management capabilities such as vulnerability detection, patch automation, compliance enforcement, and diagnostic troubleshooting tools. This comprehensive approach helps enterprises maintain endpoint health, improve operational uptime, and enhance customer support efficiency while ensuring enterprise-grade security with TLS 1.2 and AES 256-bit encryption.
Key Capabilities
- ✓Attended and unattended remote access
- ✓Cross-platform support (Windows, Mac, Linux, iOS, Android)
- ✓Unified endpoint management with patch automation
- ✓Real-time device health and application performance monitoring
- ✓Augmented reality-based remote camera sharing
Integrations
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